1540 Dixwell Ave, Hamden, CT 06514
Phone: (203) 281-1541
Fax Number: (203) 281-1541
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They broke my wife's dress and made me wait 25 minutes while they pressed the broken dress. They did not even mention that the dress was broken and you could see where they tried to glue it back together. I expressed how frustrated I was that they kept me waiting for a broken dress and they charged me anyway. They offered to try to do something with the dress but at that point we were on our way out of town to the wedding that we needed it for.
A couple weeks later I needed my suit cleaned for an interview and I thought I would give them another try. The person who was at the counter when I went to pick up the suit informed me that the owner almost refused to do the suit and thought that I owed them an apology for telling them that they were unprofessional when we were there for the dress.
They really need to work on their customer service. They can't be trusted with anything you want to get back in one piece and even then they will lie to you about it.