2285 Whitney Ave, Hamden, CT 06518
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The receptionist was cold, unwelcoming, and acted if I was inconvienencing her. The technician, whom I also believe is the owner, that did my waxing seemed bored and uninterested in customer service. She asked if the wax was too hot, and when I said yes (it was burning me) she didn't do anything. Why bother asking then? They had no customer service skills and overall left me never wanting to go there again. My friend also had a similar experience too. I have never heard anything nice said about them; I don't know why I even bothered to try them myself.
I feel so lucky to have found this day spa. Overall the spa is beautiful, the atmosphere is relaxing, the girls are nice and the services are wonderful. I would highly recommend Esthetique to anyone looking for a place where they can relax and enjoy spa treatments. The estheticans are all highly skilled and my skin has improved dramatically since I started coming here for facials.