What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Bought a 2013 Veloster turbo in certified pre-owned form.I was told by the sales guy that the car is looked over by "certified techs" and anything that does not appear to be new, will be replaced or brought to appear to be new.As he was telling me, I saw some damage (the previously owner most likely hit a curb). I said, if they went over the car, wouldn't they have seen this? He agreed and said that they will fix anything I find that does not look brand new. He gave me a few days to go over the car. I found a list of things. It was clear they did not go over the car as there was damage to the interior (the largest trim piece was damaged by something that "ate into the plastic", grease stains on the ceiling, damage to the door handle, etc.) on the outside of the car there was the mentioned scrape on the bumper, damage to the door (car door or something hit it) scratches everywhere, and a blown speaker.I took pictures within 12 hours of purchasing and sent them all to the sales guy.He said, "We will replace anything that cannot be repaired to brand new status".I trusted this was the case and brought my car in.I had an inferior loaner car (base model elantra) while my car was being worked on.When it came back half the scratches were still there, the front bumper was sagging about half an inch on the drivers side, and worst of all (and no this is not a joke) the repaired trim piece in the interior was spray painted. There was overspray on my knobs and when they "cleaned" it they wiped off the lettering from the buttons on my radio.I was frustrated but decided to try to "live with it" for a few days.Shortly thereafter I was driving on the highway and I heard a tapping.When I got to work I noticed the front bumper was sagging alot more.I called the dealership and explained and a female responded with almost anger telling me that any damage was my own fault. I told her that I did not touch the bumper and this is how the car sits after their work was done. I asked to speak to the supervisor but of course he was not in at this time. I was told to call back the next afternoon.I drove very lightly as the bumper was sagging.When I was on my lunch break I drove over a speed bump and heard a viscious scrape.I got out and the bumper apparently drug on the speed bump and scraped the paint.I immediately called the supervisor and explained.His words were along the lines of "my guys would not do that." (spray painting the interior and leaving damaged parts on the car; he also stated that they didnt take the bumper off to repair it???)I responded saying, "Do you think I would do that to my own car for fun?"He said, "I dont know but I trust my guys and again they would not do that."Eventually he had gotten angry to the point where he was flat out calling me a liar.I decided it was time to make a fool out of him by telling him about the pictures I had taken which had timestamps that coincided with the day I bought the car and also showed that the spray paint covered up damage that is still there to this day.He then changed his attitude to, "Bring it in and I will take a look at it".I decided another chance was in order.I brought the car in and they kept it for about a week. This time I was given a base model sonata.When my car was returned I was told that I need to repair the bumper because they will not touch it as I apparently made the whole story up. They (and again I am not joking) re-spray painted my interior with noticable tape lines on my dashboard. The worst part - they "attempted" to take off the trim piece and in doing so damaged the padded dash and the plastic trim piece.They did nothing else in the way of repairs.I am in talks with a lawyer about how to proceed but I highly highly recommend going elsewhere for your vehicle purchase.Thank youGod Bless
Service was ok, got a nice vehicle at a good price.
I have been using Hermansader's Garage for years now and everytime I take my cars there the staff always is so friendly and always has a smile on there faces. They always go out of there way to make sure your car is running to up to par and that you always leave happy. Its nice to know a honest and friendly garage.
I was at Freedom Hyundai for an oil change on my Hyundai Sontana and Michael was in the showroom and I was walking around he came up to me and began to talk to me, he understood my concerns of winter driving in my car and we began to talk about all wheels drive and with his help I am now a proud owner of a Hyundai Tuson and I love it thank you again Michael! !!!!!
I had a wonderful experience from my inquiry online to my meeting in person with Vicki to the purchasing of my new Veloster! Highly recommended!
Very polite and respectable people to work with. answered my questions and concerns about purchases financing and service to the vehicle. recommend them to all friends and family for new used or service work.
By far the best dealership I have every visited and bought a car from! They made me feel like I was family and went above and beyond to help me get out of out car and into my new one. Everyone at the dealership was very professional, friendly and helpful. They showed me multiply car and guided me to the car that best fit my taste and budget without hassling me into a car I didn't want. I will forever recommend Freedom Hyundia to all my family and friends as well as return to this dealership for my next car purchase. Thank you for the excellent customer service and it was a pleasure doing business with you!
My wife and I were well pleased with mike and the way he worked with us from first meeting us to closing the deal on a new car. We will be sure to recommend mike and freedom to all our friends and family. Thanks again mike nice job.
My husband and I went to look at a vehicle and Mike took us for a test drive and showed us all the features the car had to offer. He was very courteous and friendly, along with everyone else we came across at the dealership. We did not feel pressured to buy either. We left with our new car that same night, and we couldn't be happier.
The customer service we received from Vicky was phenomenal! She understood what we were looking for an helped up find the perfect car. She did a wonderful job of communicating with us both before and after the sale. This is our second purchase through Vicky, we came back because of her great customer service!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.