National Relocation Solutions
Hallandale, FL 33009
Phone: (410) 861-8887
Phone: (410) 875-6683
TollFree: (888) 320-4285
MC Number: 871523
Wheelchair Accessible: Yes
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I have NO idea how this company gets good reviews. If you value your money and time, do NOT use them. They will not return phone calls. The movers they sent arrived late, yelled at each other in Russian, used $485 worth of packing material without permission, and split up so I couldn't monitor what they were doing. They noted that EVERYTHING was scratched or damaged. At 11 pm, they presented me with a stack of paperwork to sign and I just wanted them out of my home. The company charged me for 1600 cubic feet. Upon delivery, we measured and it was only 864 cubic feet. Even though we documented this, took pictures, and had witnesses, the company refused to reimburse. Lastly, the driver (ALEX) refused to deliver to our house, which was very accessible! He was lazy and incompetent. In summary, National Relocation Solutions (aka Van Lines) overcharged me $4000 and cost me an additional $1100 in damages and storage rental. I was offered less than $100 in settlement.
Con artists and thieves. Do not use this company. Worst choice we could have made. They quoted one price & once they had our furniture they increased the price by $2350. They refused to take a credit card payment saying they would only accept cash or certified check. Refused tdeliver our furniture until we guaranteed the payment & now we have waited 3 weeks and still no furniture. Liars & con artists. I am now speaking with legal advisors. Anyone else out there want join with me in taking legal action against this firm???
I couldn't have been happier with my recent move. Your moving team was fabulous. All five guys introduced themselves and shook my hand when we first met. They were pleasant and very professional. I have been signing the praises of your company since my move and am delighted to refer you to anyone in need of a moving service. They were wonderful and the office staff was helpful, responsive and reliable. In addition, the price was very fair. Thank you for making this so easy
The care of the movers was amazing. When we got to the destination, I was able to tell them exactly where I wanted to have the items placed, even when it meant looking up boxes by numbers! The lead man was the same one from two months ago when I had the items put in storage, and he actually remembered the job. He is a quiet and respected leader. The job was finished in less than 3 hours. I was amazed! Thanks, once again to National Relocation Solutions. I'd use your company again and again without hesitation.
Overall our experience was great! There was, however, some misinformation given to the moving staff, like the order said we had only 30 boxes. There were that many more like 100 and the packers said the attic and garage didn't need packing, but there were many items that could have been prepacked. Also, please provide some power tools for the guys to use. The moving staff (there were 6 of them, thank goodness) were so awesome and worked very hard for 12.5 hours. Great job guys!
The men at National relocations were very quick and knew just what to do. I like the way they shrink wrapped my furniture. They all had a professional attitude and were very nice. I had a couple of antique peaces and my piano. I also had a decorated christmas tree covered with expensive ornaments they found room for on the truck and strapped it so it would not fall over! National Relocation solutions are amazing at what they do, and I would highly recommend them to anyone and everyone!
The guys were early to arrive and got to work right away. They got everything from my old apartment to my new apartment in 2.75 hours, which was great. They were also very nice and courteous. The only minor issue was a small scratch on my bed, but I was able to cover it up. It was overall a great moving experience.
Protect yourself and others. DO NOT USE THIS COMPANY!
As a person who values honesty, integrity, and basic human compassion, I have serious issues with the business practices I encountered with National Relocation Solutions. Moving is a difficult time in a family's life as transitions are one of the most stressful periods in life.
In my dealings with this company, I have encountered numerous falsehoods and inappropriate interactions with customers from the support team.
We first signed a contract with this company over a month ago. Our items were originally promised to be delivered on 7/21. We have yet to see them, and we have been given no indication as to when they will be returned to us. In dealing with Phyllis, Jessica, Eric, and our moving rep (who has since vanished) my husband and I have undergone many stressful days, made repeated phone calls and nearly 20 emails.
Please do not use this company. Find an honest, legitimate moving company.
Read fmcsa.dot.gov. Know your rights and be able to identify red flags in a moving company!
Met some of your movers when I was moving in to apartment building last year. Liked their attitude and capability for the job they were doing at the time for somebody else, so I called them when it was time for us to move us out - I was not disappointed: they showed up on time, got the furniture off the 15th floor, into the truck, and into the house - the guys never stopped moving. Nice job.
The two men that arrived at my apartment were professional and kind. They explained the forms which were short and concise. They worked without a break from the time they arrived, till the time they left our home and till the final drop-off. Not one piece was damaged. Not one wall scratched. Not one unkind word or expression. Please commend these two men. They had an incredible work ethic and all of us felt like we were dealing with family and not a company. Great job!!!!!!!! Wonderful experience!
Our experience with national relocation solutions was fabulous. The two gentlemen that performed our move went above and beyond to assist us. They were courteous, helpful and extremely careful with our items. Never once did they complain about the heat or the weight of any of the items they were moving. The office staff worked hard to get us the best rate and availability when we needed it. I can't say enough good things about our experience with national relocation solutions . If we ever move again they will be the first people we call.
When my husband had a stroke and we had to move out of the apartment, I knew we couldn't do it alone. They came highly recommended. I called and told them I needed someone to pack up some items in the kitchen. I also needed some items to go into storage, and some items to come to the new apartment, she said no problem!! On moving day, They were right on time, very polite, very professional. They secured every item, working well together.......I am very pleased that I had chosen National relocation solutions and will certainly recommend them.
Thank you for the wonderful service. Staff arrived at time designated, did a walk through the house with me to identify which pieces of furniture were to be moved. Staff then began moving the furniture to the truck, making sure that they were most careful with the item - then covered or wrapped the item with a quilted material for protection. Staff worked at a safe pace both loading and unloading the truck at our new house. THANK YOU FOR THE WONDERFUL SERVICE AND MOVING EXPERIENCE!
Very pleased with the moving team. Hired movers - got renaissance men instead. Were able to help move and diagnose unexpected car trouble and recommend quick fix until I got to the dealership. Very quick, efficient, and professional. Well equipped - had toolbox on hand for things that needed to be dis/re-assembled. Very clear about pricing and service explanations. Very well done job. The moving guys in Truck 8 deserve a raise, or at least a six pack of their preferred beverage at the end of the workday. Thanks again National relocation solutions!!
We were very nervous because we have never used a moving company before and we weren't sure what to expect. I had under budgeted the cost of what a typical move would cost and was very concerned at how much more it was going to cost me at the end. When I voiced this concern they were very friendly, courteous and attentive helping us feel at ease. It was extremely humid and we live on the 4th floor. I know this move could not have been the most enjoyable for either one of them, but they did the job anyway very professionally.
Most satisfied with the careful way our items were handled and how movers respected our wishes for careful handling of a few special pieces. The movers were terrific and I thank them very much. Also move was done within timeframe quoted and follow up with phone personnel was terrific!!! I don't want to ever move again but if I do I will certainly use your services again. VERY SATISFIED CUSTOMER
Using this mover for my last move was a rare experience. Not only for the moving industry, but for the service industry in general. Especially now days where a genuinely good service is very hard to find. These guys take moving to another level and creates a league of its own in the moving industry, where anyone with a truck thinks he can call himself a moving company. Dealing with them was a pleasure and a seamless experience from the very initial step of scheduling the move, to the very end of it. From the very first phone call you realize you are dealing with professionals, which makes the moving experience almost stress-free. The day of the move was phenomenal. Not only were the movers on time, but they were early. Still they called me before coming up to my apartment to confirm it was OK. The movers were professional, courteous, patient and very efficient.
Used national relocation solutions for a small house to apt move. They sent 4 men, all very professional, very respectful and hardworking. They took extremely good care of all of my items, wrapping and covering everything. Additionally, they all got along very well and were kind to each other; no bickering, disrespect, arguing in from the customer. It was a very pleasant experience and I would definitely use them again.
I have used your services a few times and have never been disappointed. The movers were very concerned not to damage my furniture. They also had to disassemble my bedroom set and dining room. They did above and beyond what normal movers need to encounter. I would recommend your company without hesitation! Thank you for making moving affordable!