What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
10983 W Forest Home AveHales Corners, WI 53130
Excellent facility! The entire staff is helpful and knowledgeable.. First rate service. They provided me with a loaner for free to use while my car…
6319 S 108th StFranklin, WI 53132
From Business: Located in Racine, Wis., Ewald Automotive Group is an automobile dealership that offers new and pre-owned vehicles from Chrysler, Jeep, Dodge, Airstream, Chevrole…
6420 S 108th StFranklin, WI 53132
From Business: Boucher VW Marketplace is a full-service automobile dealership that specializes in the sales and servicing of new and pre-owned Nissan vehicles. It offers various…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I have been going to Joe since he opened. Two weeks ago I had some breaks done and other services that I feel were unnecessary. After asking around, I feel like I was taken advantage of as a woman. The services done may not have been required like Joe informed me and the prices seemed outrageous to other mechanics in the area. I contacted his shop yesterday and asked to speak with him. His wife answered and when I explained the reason for my call, she became very defensive and said " I'm not just saying because I am his wife, but he will not refund any of your money". I kindly asked if he could call me and he did only to also be defensive with me and say "obviously you don't trust my work, I don't do shady things, who gave you that information because I bet they don't do as many brakes as me if at all, I am disturbed.". No Joe, I am disturbed that you took advantage of a good local customer. I will never return nor recommend anyone to go there.
I have been bringing my cars to Pillar for 20 years. I have always got great service at a very good and fair price. I had an occasional noise coming from under the hood. He test drove it and said it was a bearing in the power steering pump and may last another 6 months or 5 years and recommended that I keep driving it until it gets worse. 3 years later it occasionally makes the same noise. Thanks Steve for not charging me for a repair that I did not need.
I went to the dealer to have my car fixed but the price seemed really high. I found Joe's Service and spoke to Joe and he checked my car over and lucky I went there he told me my car did not need all that they told me. He not only saved me money, but time too. He is honest and did a great job. I definately recommend him. Great customer service!
I went to get my heater core flushed and it never got done. Started fooling around with a hose on my car and made matters worse, and wanted to charge me for labor after they created another problem for me. I would not even recommend to anyone very poor customer service and they will try to get over on you
Great service for oil change. They are very friendly and fast! I would definitely recommend them to anyone!
I lived in Hales Corners for 10 years and took my car to Pillar's Auto Repair the whole time. I am very happy with their work. They always took time to listen to me describe the problem and then to correctly diagnose and repair my car. I always found their work to be of excellent quality and their pricing fair and reasonable. Recently I moved to Milwaukee and took my car to a Milwaukee auto repair shop when it started making a loud rattling noise. I told them it sounded like something was wrong with the exhaust system. They briefly test-drove my car and then told me it had a loose engine mount but that they could not tell which engine mount it was and I should bring it back later when it got louder. The Milwaukee shop told me this was not a safety concern even though the rattle was very loud already and sounded like something serious to me. I was so concerned that I drove my car back to Hales Corners, to Pillar's and had them take a look. Pillar's told me the clamp on the catalytic converter was rusted and the whole exhaust system was loose and moving around. They got the parts needed and repaired my car while I waited. No more rattle, great service, peace of mind. That's Pillar's!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.