Never got 2 the store because spent 30min while on rd attempting 2 not only get cust.svc. on phone couldn't get mgmt line 2 answer either,did get a deli clerk,didn't have a clue,put me on hold,hung up,called back,got a bakery clerk who was able 2 answer my question,decided customer service can't be any better @ STR than what I got on phone.I just drove right passed that str,will not be going there
I have been using Robinwood Liberty for years..they are the absolute best people to do business with. Friendly, the store is always clean, and they will go above and beyond to get anything in their little convenience store that you want. Definitely a 5 star place to do business with.
Horribly overpriced, horrible customer service, horrible overall!! Services were done to my car that weren't authorized, I ended up with an outrageous bill and more issues with my car than I started with! I've only heard awful stories about this place, too bad it was after the fact!! This is a small town, word travels fast!! I only went for convenience, it won't happen again, and word of mouth travels fast!! I would be ashamed to see reviews like this about my business!!
Terrible place. Owner is a rude older man. He is not only rude to his employees, but he is rude to his customers. I would never take my car there for repair, and nor will I ever get gas or purchase anything from this place. I told him he was a very rude person, and he gave me the finger. I am shocked he is even in business...
Take your money, your time, and your business elsewhere! They are ridiculously overpriced, the customer service is dismal at best, and the owner is completely disrespectful towards the customer. I had to use them one time because my normal repair shop was too busy, and I will NEVER use this business again. I wish I had never even dialed their number. Shame on you Longmeadow Exxon!
Terrible customer service. Overpriced parts and labor.
Terrible service and overpriced. Fouled up a simple inspection by not correctly filling out paperwork. Also witnessed the owner publicly drop the F-word at a citizen who had been involved in an accident outside his business.
I've been using this shop for years. The owner, Mr. Lynn, is always personable and never has a problem explaining car issues in terms I can understand. He's helped me out of more than one pinch! Very appreciative for such excellent service :)