What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Hagerstown area, turn to Safelite AutoGlass. Those in Hagerstown…
Make An Appointment Today!Schedule Appointment
From Business: Tires Plus Total Car Care is a total car care service center, including all repairs and maintenance. Over 500 locations to choose from and we guarantee all of our…
Schedule an appointment at a store near youContact Us
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
From Business: Snyder's Service Center & Speed Parts is a full service auto repair center. Our services include automobile inspections as well as automobile air conditioning ser…
From Business: Welcome to Pensingers Service Station. Welcome to Pensingers Service Station. Welcome to Pensingers Service Station. Welcome to Pensingers Service Station. Welcom…
Didn't find what you were looking for?
Please help others by helping us do better.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Went in to get a tune up and oil change and we had to wait for the dealership to deliver the parts. It took the dealership 3.5 hours to deliver parts and when they arrived they were missing half of the parts we needed. Firestone comp my oil change and the parts that were delivered. Very kind of them to do that for me. Appreciate their professionalism. Definitely will go back again!
I’ve been a customer for over ten years. They have fixed three cars of mine, plus my family friends and people I work with. They’re so nice and they have great prices. The other reviewer Chris on here is linking and posting things that aren’t even this business. I want to say this is This is the only shop I will ever take my car to!
Accurate Transmissions is in bad standing according to the state of Maryland. https://egov.maryland.gov/BusinessExpress/EntitySearch/BusinessInformation/F04516449 The owner Keith Gilbert according to the state of Maryland had previous issues. http://casesearch.courts.state.md.us/casesearch Accurate Transmissions isn’t even operating on commercial property. Here you can see it’s on agricultural land. So, there is a potential tax issue, a building code issue, a pollution issue and a safety issue.http://washcomd.maps.arcgis.com/apps/webappviewer/index.html?id=6485fb39d72544d2943b4e75605859c4I got screwed by these people.Can't get them to tow the vehicle to their garage in a reasonable time.Can't get them to trouble shoot problems in a reasonable time.Can't get them to give an accurate estimate of time money or expenses for the repair.They don't even get written permission to work on the vehicle & jack up the price of the repair. If you don't pay it they put a lien on your vehicleQuestions to ask before taking your vehicle here.If the average customer who has been strung along like me for 3-6 months for a repair at Accurate Transmissions, is that because when Keith tried to buy their vehicle at a low price and sell it for profit, but they told him no too? Would this be considered a privilege as Keith Gilbert previously mentioned or predatory?If a mechanic disassembles and rebuilds an engine more than one time in a repair, is their lack of trouble shooting skills, education and skills now the customer’s expense?A 50-mile test run?How can you describe anything done here as accurate?If you take someone’s sole source of transportation hostage for 3 months for a repair job that should last a week, how would this not affect their job stability? Would your boss keep you if you didn’t show up for 3 months?If a full blown custom-built SEMA car can be built from scratch in a week as seen on TV why would it take over 3 months to repair a truck?
Professional. Clean. Honest. Highly recommend. Decent, hardworking family business. Don't make the mistake and go anywhere else.
I usually go to Midas for my oil changes; however, a dash light came on and I wanted to get a diagnostic test run so I could give the results to my warranty company to see if whatever the findings were covered. Chris told me how much it would cost and how long it would take, I had an event that I had to go to and once my ride came Chris checked to see if he had a phone number to reach me. Around noon I get a call saying that my car was ready; however, the price changed from $40.00 to $282.00. No one called to say the diagnostic test revealed this problem, do you want us to fix, they worked on my car without my permission and violated my trust and then Barb the manager tried to justify after the fact. You cannot take it upon yourself and work on someone's vehicle that's against the law and then out of the blue my car starts leaking oil and jerking, and now my car's skid light keeps flashing because there is a problem with my EPC. I took the car back twice and they had the audacity to tell me take it to the dealer. Why when Midas did more harm than good by not following professional protocol. This is not acceptable. I will not return to this establishment and I want further legal action to be taken for my car to be repaired and a refund.
fantastic service, honest, fast and honest!! did a thorough job highly recommend and did I say up front and honest
Dwayne does an outstanding job with everything he does. I will take all my vehicles here as long as he is in business. This man is truly wonderful and gives honest and fair prices. Definite place to go if your looking for a cheap, but well done oil change.
Horribly overpriced, horrible customer service, horrible overall!! Services were done to my car that weren't authorized, I ended up with an outrageous bill and more issues with my car than I started with! I've only heard awful stories about this place, too bad it was after the fact!! This is a small town, word travels fast!! I only went for convenience, it won't happen again, and word of mouth travels fast!! I would be ashamed to see reviews like this about my business!!
Terrible place. Owner is a rude older man. He is not only rude to his employees, but he is rude to his customers. I would never take my car there for repair, and nor will I ever get gas or purchase anything from this place. I told him he was a very rude person, and he gave me the finger. I am shocked he is even in business...
very unfriendly and way overpriced for there service. I recommend going somewhere else even if it cost more
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.