Matt Carroll Roofing & Home
17707 Perlite Way, Hagerstown, MD 21740
Matt Carroll Roofing and Home Improvements
Services: Kitchen Remodeling, Bathroom Remodeling, Gutter Cover Installation
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11/17/2011Provided by Citysearch -
I paid Matt Carrol to fix a leak in my roof. He charged me $1400.00. He wanted $1600.00 but came down to $1400.00. I asked him why it is so expensive and he said labor. I later found out that he has no employees. He is a one man show. He came out to fix the leak and he told me that he replaced a piece of flashing, hammered down the middle strip and caulked. It rained again a couple of days later and water poured into my family room. He came out again and the same thing happened. He came out 3 times in all and from that point on he wouldn't return my calls. I even e-mailed him. He is impossible to reach. He said that he would come out as many times as necessary but that is NOT the case. I have been calling him for weeks leaving him messages to no avail. As far as I am concerned he took $1400.00 from me for nothing. I paid to have my leak repaired and that didn't happen. I want my money back. Also, I have been told that he over charged me to begin with. I had to borrow the money to pay him. So now, I am paying money back to someone for a repair that didn't happen.