Used this company twice, each time I called the night before to schedule a pick up in the morning. First time, they were 20 minutes late. Today, they didn't show up at all. When I called, I got no explanation, just a "well, if you hang up the phone, I can come get you now." Really? Very unprofessional and unreliable.
I would never hire this "business" again. Called to reserve car for 3:00 to airport, was told $150 and cash or credit card would work. Driver calls 5 times for directions after telling me at 3:04 that he would be there "in a couple minutes." No GPS apparently. Also, there were only three turns and no matter how many times I told him, Mike could not get the directions right. Shows up at 3:25, requesting payment of $190 in cash - in his trashed "personal vehicle," wearing a ball cap and wife beater tank top. He called the "owner" on the phone, who he says is his fiancee, when I complained about the fee change and lack of credit card payment option. Said the machine was "down" and it could be weeks before it was back up so I have to pay cash. Ended up driving to airport myself. Unprofessional, not a legitimate business in my opinion.