What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
17620 Valley Mall RdHagerstown, MD 21740
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
119 E Oak Ridge DrHagerstown, MD 21740
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
901 Pope AveHagerstown, MD 21740
From Business: Snyder's Service Center & Speed Parts is a full service auto repair center. Our services include automobile inspections as well as automobile air conditioning ser…
423 W Antietam StHagerstown, MD 21740
From Business: Life shouldnt come to a screeching halt just because you need collision repair. Thats why everything we do at Dietrich's Auto Body Shop is geared toward restoring…
1929 Dual HwyHagerstown, MD 21740
From Business: Hamilton Nissan, Hagerstown, MD is Your Dealership for Life! A great selection of New and Pre-Owned vehicles on hand. Our “Easy Pricing” and exclusive “Hamilton f…
1955 Dual HwyHagerstown, MD 21740
From Business: Mercedes-Benz of Hagerstown is one of the leading Mercedes-Benz dealers in Maryland. It offers a range of new and used vehicles and maintains a collision facility…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I would never ever ever recommend anybody to go to Baltimore Mac and have a vehicle serviced or try to have a vehicle looked at for anything minor or major and definitely definitely do not deal with Nick Alexander and service he is the biggest jerk in clown in the garage
Professional. Clean. Honest. Highly recommend. Decent, hardworking family business. Don't make the mistake and go anywhere else.
I usually go to Midas for my oil changes; however, a dash light came on and I wanted to get a diagnostic test run so I could give the results to my warranty company to see if whatever the findings were covered. Chris told me how much it would cost and how long it would take, I had an event that I had to go to and once my ride came Chris checked to see if he had a phone number to reach me. Around noon I get a call saying that my car was ready; however, the price changed from $40.00 to $282.00. No one called to say the diagnostic test revealed this problem, do you want us to fix, they worked on my car without my permission and violated my trust and then Barb the manager tried to justify after the fact. You cannot take it upon yourself and work on someone's vehicle that's against the law and then out of the blue my car starts leaking oil and jerking, and now my car's skid light keeps flashing because there is a problem with my EPC. I took the car back twice and they had the audacity to tell me take it to the dealer. Why when Midas did more harm than good by not following professional protocol. This is not acceptable. I will not return to this establishment and I want further legal action to be taken for my car to be repaired and a refund.
fantastic service, honest, fast and honest!! did a thorough job highly recommend and did I say up front and honest
This dealership is awful to deal with! We purchased what we were told was a 4WD Escape on a Saturday night. Sunday night we discovered that it was NOT at all 4WD. On Monday we returned the vehicle and told finance and used car management why we were returning the vehicle and how our salesman bold-face lied to us and told us it was 4WD. The used car manager talked to us and placed us with a different salesman. We spent several additional hours at the dealership while they tried to locate something comparable on the lot (which they couldn't) and then we were told that they would keep looking for us and one of them would be in contact with us in a few days. After a week of not hearing anything we called a few times but could never get either salesman or manager to answer the phone. We stopped in one evening while in the area and the manager didn't know who we were or why we were wondering if she found anything for us. Then her excuse was that it was the end of the month and they were really busy. After several more days we got on the website and sent a message to a member of senior management. The next day we had phone calls from both used and new car sales. I called the gentleman back who said he would help us going forward (new car). After a few days of phone tag we were finally in touch. He wanted to put us in a new vehicle. He expected us to lease a vehicle for almost $100 more per month than what our payment was on the vehicle we had purchased and returned. Then when I declined he told us the vehicle that I was looking for was very difficult to find and in high demand, blah blah blah and that he'd keep his eyes open for us etc. It was at this point that we decided three weeks of nothing was more than enough of this dealership. I'll never purchase another vehicle there! Their customer service is awful, and they do not care about their customers. If they did, they wouldn't be so worried about their commission, they would be more concerned with having and keeping a happy customer. BUYER BEWARE!
very unfriendly and way overpriced for there service. I recommend going somewhere else even if it cost more
I purchased a used 2006 F-250 on February 8, 2014. Immediately the vehicle began producing fumes which caused nausea, headaches, dizzyness, and burning of the eyes nose and throat when the heater was used. I was assured, via phone, that the vehicle was safe. Multiple efforts to contact upper management were unsuccessful. Service efforts to deal with the problem were minmal at best. It took six weeks to get someone to go on a ride with me. Even then the "repair" had no effect. Once, given a weeks notice, the vehicle was left for three working days and was not touched until I called at 5pm on the last day and asked that a previous method be tried again. Rarely was I called with a staus update.As of April 15, 2014 the issue is unresolved. It has been a week since someone has contacted me and my call today went unanswered. This is an extremely abreviated version of the issue.Across the board; sales, service, financing, and warranty implementation this dealership has failed. There cannot be a recommendation.
If I could rate a 0 Star I would but I can not, If you truely care about your car, don t risk this shade tree mechanic... if he sees an oppurtunity to find other work your car needs and billing you for work not done.......you ll be paying Someone else to fix his mistakes..
Clean shop. Very knowlegeable and honest!
Jason's done work for me in the past and I will continue to go to him and refer friends. I've been to other shops and they're a joke. I felt like I was constantly being ripped off. Jason is always honest and extremely fair on his pricing. Prior to going to Adkins Automotive, I would be told, you need this, this and this. I took it to Adkins Auto, he said I didn't need all of it and its been smooth sailing since. If I need something pretty quick, he's just a phone call away. THANK YOU!!!!!!!!!!!!!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.