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Hours
Tue - Fri 10:00 am - 8:00 pm, Sat 9:00 am - 4:00 pm
Categories
Beauty Salons, Hair Stylists

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macdoon

08/19/2009

Overall
Gray Hair?

I booked an appt. here because my hairdresser was supposed to return to work after a long illness. She did not return and I asked for a color specialist to do lowlights and highlights plus a cut and style. I went from blonde to gray hair and immediately called them back to please fix my hair to the proper color. When I went back I was greeted by Cynthia and my hairdresser who asked if I ever had lowlights before. Yes.... at your salon!!! The original hairdresser put a 'lifter" in my hair to lift out the gray and then had another customer (I booked the appt. a week earlier). Cynthia shampooed my hair and I was a soaking wet mess when she got done. Then she said she would dry a small piece of hair for me to see the color. I could already see my hair was white and did she really intend for me to leave with soaking wet hair? They did not even dry my hair ... middle of the day and I had to go home and redo my make-up and ugly colored hair. It makes me sad to think that a hair dresser would treat you that way. I wish I had NEVER gone there and now I have to live with discolored burnt white hair.

SAM

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