Waukegan & Gurnee Auto Body
3923 Grove Ave, Gurnee, IL 60031
|Mon - Fri:|
Fax: (847) 623-1186
Specialties: Domestic, Imports
My 2003 Jaguar had a damaged rear bumper and a variety of minor body work to be completed, including restoration of the front end that was very pitted. Tom finished the work on-time, with a perfect color match and excellent body work. And at a final cost that was significantly less than the two chains estimated. The car looked like new again. Great job!!
Tom did a great job on my car. The entire process of dealing with insurance companies and getting estimates was a real headache, but as soon as I handed my vehicle over to Tom and his staff everything went very smooth. My car was finished on time and everyone was very kind to me at the shop.
Definitely will be going back with all of my car maintenance.
We have used this business twice and would would recommend it very highly. The service is excellent, they get your car done in a timely maker and the car looks brand new. Tom is very courteous, friendly and knowledgable of the business. You leave here with a good feeling and know why he has been in the business so long.
I had to get my tail light replaced and I'm glad I brought my car here. The replacement part was ordered and arrived in one day and it took less than 10 minutes to replace. I also had some scratches on my car I wasn't going to have fixed, but Tom fixed them without charging me for it. Tom is very professional, honest, and courteous and I wouldn't hesitate to bring my car here again.
I came out of work one day to find the entire side of my car completely scratched. Clearly someone hit me and could care less about leaving a note! I was talking with a co-worker who told me about Waukegan Gurnee Auto Body. He said him and his family have gone there for years and have always been blown away by the work. I called there and Tom the owner answered. He was extremely polite and helpful!! He gave me a really honest estimate and had my car done in no time! Not to mention it was beautiful! I will continue to go to them for work and refer my friends!!
Tom vepley over at Waukegan gurnee Auto Body was super helpful in getting my car quoted and fixed up to perfection. My car suffered an unfortunate encounter with a parking structure pillar, suffering a scar on the driver's side quarter panel. When I finally got around to having it fixed, a co-worker suggested Waukegan gurnee autobody having had positive experiences themselves.
Firstly, the work. It's flawless. The paint is perfectly blended, and it looks literally 'as good as new.' No complaints about the fit and finish - the paint color, texture and metal fleck exactly match the factory finish. If it's a blend job, it's a good one! I'm not exactly sure how it was accomplished, but both the bumper and quarter panel match perfectly.
They truly do go out of their way to make things right for their customers, duringh all aspects of the repair process, even if it means no profit / money for them. I promise you, you will not be dissatisfied. Unbelievably generous! They also gave me a huge cash discount aswell!
Tom, owner and manager, is unprofessional and argumentative. He did not stand by verbal agreements made. We had our car fixed after an accident. The paint did not match up and a gap was left between the bumper and tailgate light where I was hit. Tom quoted a final amount owed over the phone, then tried to charge $30 more when we went to pick up the car. On top of that, their credit card machine wasn’t working, so they insisted we’d have to leave to get cash if we wanted our car. It seemed to be one problem with another with Waukegan/Gurnee Auto Body. I would recommend doing more research and finding a body shop that is Better Business Bureau accredited.
Had my 10 year old suv rear ended. Got a good honest estimate. They said it would take 3 to 4 days for repair. I brought it in on a Tuesday morning . They called on Wednesday pm and told me it would be ready on Thursday am. It saved me a couple of days on a car rental. Waukegan-Gurnee auto body does excellent Quality work
Had my car backed into and needed to get a new door. Took it to Waukegan-Gurnee Auto Body and they told me they could get started with it on Monday and to bring it in then. Said it might take until Friday at the latest, when I dropped it off said to give them a call on Thursday as it should be done by then, called me Wednesday afternoon and said it was done! Came back as looking good as new, cleaned it inside and out. My sister had work done on her car a couple years prior and also had a very good experience with them, which is why I went there. Great people and service, highly recommend.
I fortunately have not had the need of a auto body repair so I did not know what to expect.
Waukegan Gurnee Auto Body experience; it was all good.
They gave me an estimate, and I set an appointment. They were experienced and explained the entire process. The bottom line is they delivered my vehicle in a few days just like new. This is a business that works hard to make its customer’s happy.
Job well done and on time, excellent pricing I had to put a review.
I back in to my house smh and hit my rear view mirror, went to the deal and I wouldn't even mention how much they wanted to get a new one and fix it. One of my student dad recommended this place, on Friday Tony the own saw my car and by Monday, mirror was on and did I mention I save so much money. I know where my car will be if anything ever happen. Thanks.
When I was in my car accident I was so devasted and stress-out to the max. I had never been in a wreck before and didn't know what to expect and how difficult the whole process might be...what would I drive while my car was being repaired? Would my insurance cover the damages? How much would this cost me?
I found Waukegan Gurnee Auto Body thru a friend of mine. He had a wreck a year earlier and I actually remember hearing him rave about the place that handled his repairs from the accident. Tom, the manager, was friendly, helpful and was very re-assuring. He worked with my insurance. My car was pretty banged up, but it took less than a week and it was done. The car looked GREAT!!! Really, really GREAT!
My entire experience with Waukegan Gurnee Auto Body was positive. I really can't say enough. I would use them again in a heartbeat...and the fact that they were family-owned just made it more real and pleasing to work with than anything. Its refreshing to know that these type of personable, quality-orientated businesses are still out there...2 very high thumbs up!