Red & Black Flash Cab
1810 N Delany Rd Ste G, Gurnee, IL 60031
(847) 623-8294Add Hours
If I could offer a "negative star", I would. I called for a taxi not a few hours ago, and after waiting for three times longer than guaranteed the driver pulled up and yelled "I'm not picking you up" out the window before speeding off. I called the company and they said the driver said he "had problems" with me in the past. I have NEVER had a problem w/ anybody! The driver clearly thought I was somebody else and without even LOOKING at me (which would have proved I am NOT whomever he had a problem with) he just sped off. I was ASTOUNDED. I didn't even know what was going on! I called the operator and explained what happened and he told me the driver was not answering calls and that he had gone rogue.
I still have no idea what happened or why (because I've never had ANYTHING but pleasant exchanged w/ drivers in the past) but if you are considering using this service I would caution you.
The drivers are gratuitously late, and, apparently, completely unbalanced. Do NOT use this service.
If I could give this taxi company negative stars I would! This is the cab company for you if you don't want to get picked up at all even if you call 3 days or 6 hours ahead. You can't count on them at all and half the time no one answers the phone. I have no clue how they're still in business with how they treat customers. Avoid them like the plague and call anyone else for a ride.