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Menards

Map & Directions
(2 Reviews)

6401 Grand Ave, Gurnee, IL 60031

(847) 855-8306

CLOSED NOW
Today: 6:30 am - 10:00 pm
Tomorrow: 6:30 am - 10:00 pm
4
YEARS
IN BUSINESS
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DEDICATED TO SERVICE AND QUALITY.

General Info
Menards is a privately owned hardware chain with a presence in Gurnee, Ill. The company has building material, hardware, electrical, plumbing, and cabinet and appliance departments. It offers a range of ENERGY STAR products, such as dehumidifiers, roofing supplies, and heating and cooling equipment, as well as tips and advice on simple ways to save energy, money and help the environment. Menards also provides an online collection that features furniture, cabinet accessories, fans, rugs, water heaters, lights and window treatment products. The company provides several credit programs that include Savers Club and Rebate on Purchase at various stores that include Kwik Trip, Speedway SuperAmerica and Holiday Stationstores. Its gift card ordering center utilizes secure socket layer standards that ensure the protection of data. Menards operates a Design It Center, which offers postframes for loafing sheds, versatubes, garages, miniwarehouses and workshops. The company additionally provides online rebate coupons. It maintains a partnership with the HSBC Retail Services group to provide financing options.
Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
  • Bathroom Accessories
  • Windows
  • Kitchen Cabinets
  • Tile
  • Household Fans
  • Garage Doors
  • Floor Tile
  • Grills
  • Carpeting
Brands
Eljer, Gates, Maytag, Paslode, Senco, energy star
Payment method
master card, visa, company card, cash, check, amex, discover, all major credit cards
Location
North Ridge Plz
Categories
Home Centers, Bath Equipment & Supplies, Bathroom Fixtures, Cabinets & Accessories, Building Materials, Hardware Stores, Home Improvements, Tools, Used Lumber, Windows
Other Information

Parking: Lot, Private

Price Range : Average

Bike Parking: Yes

Specialties: Couches, Gas Logs, Love Seats, Furniture, Furnishings, Light Fixtures, Ceiling Fans, Window Treatments, Fences, Fireplaces, Sofas

Wheelchair Accessible: Yes

Reviews

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Erwin R.

02/18/2015

Overall

Had an issue a the Gurnee IL store. I preordered building materials with James Dulen on 2/17/15. I prepaid for the items over the phone. James suggested to have the items picked up to save the delivery charge. He said Menards staff will pull the items and work with my guys to load on our truck the next morning. When my guys arrived at the jobsite, there was a line item of 12 Durock that was missing. I contacted James and was informed, the Durock was not loaded even though there were 300 in stock. I requested that Menards deliver the missing Durock to the jobsite at no cost since this was clearly an oversight by Menards. James and the GM Ray MCNeil was adamant they will not honor the delivery without charging the customer. I had to send trades home due to the lack of materials. I contacted Menards Corporate and was told all consumer relations is through snail mail only. Pathetic!! I purchased thousands of dollars of materials from Menards in the past and its clear, their customer service has deteriorated and will never buy from them again.

alan.wendricks

03/28/2014

Overall
completely useless.

We purchased a vanity from here and came to pick it up. It took them about 45 mins to deliver an out of the box broken piece of scrap wood i paid full price for. Thats the last one they had. No call saying the floor models all thats left, nothing. So they sent me to antioch menards to get another one, but the guy at the gate tells me i cant just go pick it up, i have to return it, then go to antioch. The people working the dock just said i could go get it. So after all that i went to antioch menards, where they understand customer service, got an in the box brand new item for which i paid for, cheaper and in and out in under 20.



Skip over gurnee menards for any special order or stock room items.



Oh yeah, and there was no acceptence of fault either on their part, like this is common place, they do it all the time.