A few months after inheriting my Mothers 51 year old Kirby it broke down. Being so old I thought that it may not be repairable. Tony at Kirby of Gurnee is awesome !!! Many of the necessary parts were no longer available for this old model but he worked very diligently with the new parts rewiring and reworking them to retrofit my old Kirby and he made it happen !! He even buffed it out so it looks and runs like new. I'm very grateful to have it working again. I highly recommend Kirby of Gurnee.