I called this company on Sept 1, 2016 and they told me they would get to me the next day. And they did. Came out and determined that my old pump/well that was 23 years old would take more work than just a repair visit. Told me that they would be back on Tuesday, Sept 6 after Labor Day. Well, they brought two trucks and 6 employees and arrived just a little before 8 AM on Saturday, Sept 3rd on the holiday weekend no less!!!! They had my pump working within an hour and were so professional and polite. I cannot recommend this company high enough.
14072 Fastway LnGulfport, MS 39503
From Business: Today, in Gulfport, MS, Kentwood Springs offers a multitude of drinking water options—including Artesian, Fluoridated and Distilled—that can be delivered straight…
very disappointed in this company. they kept setting appointments with us, and then they just didnt show up. no apology or courtesy call-nothing. i would call the next day and ask why they did not show up to the appointment we set (that i had been waiting around all day for them to come to) and they would say they were just busy and they would come that day instead. that repeated for 3 days, we made appointments that they simply didnt show up to, with no phone call or anything. on the fourth day i gave up and did not call them to ask why they did not show up for the third day in a row. and they never called me. the first appointment was made for monday, it is now friday night and they just never came. and they were supposed to come to look at a broken and heavily leaking part that they put in back in September. so now we are just stuck with a leaking pump and will be looking for someone else to fix it. i just cant think of anything more unprofessional than to set business appointments and just not show up, and not call or anything. they pushed us aside until we just stopped calling
Prompt and courteous. Came out and made complete repairs same day.
they came out. changed the jet. ( put the wrong one back in ) now every time i turn on the runs it doesn't pump enough for it too water . they lied to me did work i didn't need done. and then tried to over charge me $275.00. would Never use again. not good people