What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Serving the Gulfport Area
David did an inspection for us and we had some concerns because of the new flood issues. He was very professional and knowledgeable about the condit…
224 W North StPass Christian, MS 39571
From Business: On the shores of the Gulf Coast, specializing in all aspects of Marine Construction - Residential: Pile Driving, Bulkheads, Piers, Boat Houses, Boat Ramps, Mainte…
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Decide if a traditional water heater is right for you, and how to find the right one.
Hard water can cause scaly buildup on your bathroom and kitchen fixtures; increase water bills; and clog pipes. Learn what you can…
Easy to work with, fair and honest! Job well done, would recommend them to anyone! Always there when he said he was going to be!
Horrible company do not use them! They are rude and they lie. They will not come back after they've done the work they will overcharge you!
Absolutely the worst company on the coast!!!They are shady and scammers!! Such a scam!!! Rude and dishonest!!! Our American Home Shield tried to use them to replace my ac that went out. Not only did they try and replace with a low end product. But they also tried to go against code when replacing the unit saying that if it blew out our inside unit then he would go to AHS and have the replace it later. Scam company for sure!! DO NOT USE THEM!!! Pretty upset because my grandparents home has now been without ac for 2weeks and they are in their 80s. The house right now is 93 in inside!! Extremely disappointed with AHS for continuing to us a bad company and angry with this "family owned" company trying to scam my family!!
:Our hot water heater, which is under warranty, was to be fixed by Bissett Plumbing, Inc as per GE - the manufacturer of the appliance. A plumber came out to do the work and stated the part GE sent him was wrong, so he ordred the new part and told us to call the office when it arrived...and gave us his card. The part arrived and my wife took the following steps (as of February 2017): emailed twice - and received no response; called twice - and received no return calls; called again the week before last and got a woman on the phone that told my wife point blank they hand't received any emails or voice mails (questioning her to the point of implying she was lying) and then told her the plumber would call her when he returned. It's been a couple of weeks now and again - NO FOLLOW UP! So, I just called and asked to speak with Rhonda, one of the owners as listed on the business card, and was instead presented with "is this a warranty call?" question. I again asked to speak to Rhonda (thinking maybe she didn't hear me) and was again told the same thing. I told her I was trying to reach Rhonda and was that her. She then proceeded to tell me I needed to answer her question and she'd direct me accordingly. I let her know this call was regarding a warranty and would she now tell me her name as I had given her my name and the nature of the call. She said no, and that once I answered her other questions she would then determine how to proceed. I told her I would absolutely not answer any additional questions if she couldn't answer one simple question for me which was "whom am I speaking with?" to which she then told me she would not give me her name and again wanted to know more regaridng if it was a warranty call. I told her at this point it was far more than just a warranty call and that at this point it I wanted to speak to someone NOT her, and in a position of authority to be able to process my questions, and it was at this point she then told me, even more nastily than before, that she would absolutely not do that and there was basically nothing more she was going to do. I let her know I would then file a complaint as this is EXCEEDINGLY POOR customer service (it's actually not even service at all) and by the time I got done speaking I don't believe she was even on the phone anymore so I then hung up. This is a HORRIBLE company. They do not return calls, emails or return to complete work that is pending. My next step will also be to contact GE and to request a different service provider that can professionaly complete he work and to also suggest Bissett Plumbing, INC. be removed from their list of vendors for this market. Frankly - someone this nasty ought not be answering phones. This woman was completely and utterly lacking in any common social skills much less any professional skills. At this point - the remaining work on my hot water heater will need to be completed by someone else as I do not wish to ever have these people back to my home. SO ANGRY! If any additional supporting documentation is needed, in substantiation of my complaint, I would be most happy to produce call logs from our phones as well as the sent and unanswered emails
I would recommend this plumber for any of your plumbing needs. Very knowledgeable & reasonable price
Truly the best in customer service and satisfaction. Remarkable customer service Friendly, value for the work
who ever wrot that comment about Bisset plumbing is full of crap.they have always been very honest with me and have expert workmanship.Too this person doesnt understand business and knows money talks and bullcrap walks and I get a veterans I worke at Ingalls ship yard as a 1st class NUCLEAR pipefitter have a degree in electronics and am a 7year disabeled Navy Veteran .whe I left the University of south alabama I had a 3,8 over all GPA and a 4.0 In matematics.Im certified machinist all my credentials are verifyiable...THSES PEOPLE at BISSET PLUMBING are experts....and I get a veterans discount
Horrible and dangerous place to work! "Management" is very ignorant and are going to get someone killed. Firing is a game to them as they fire and hire to avoid yearly raises. Knowingly employs drunks and very unsafe working conditions. No honesty or integrity.
Shoddy work, theft by workers, does not respond to requests to fix substandard work & removal of construction debris. They have a contract with Neighborhood Assistance Plan but doesn't follow work contract. Do not hire this company as they sill tear up your home , steal & should be investigated for fraud. My home is worse than before they "improved"...safety issues, not hot water, cheap materials & theives! Please RUN if the government assigns you this contactor or you will regret.
If you need a great plumbing service, go to Lee Pounds at Pounds Plumbing Service in Gulfport. He and his team are the best! Whether you need service at your home or your business,you will get A+ service and honest workmanship. We have been using Pounds Plumbing for several years and have always been given the best service. Whether it be a scheduled service or an emergency call, Pounds Plumbing should be your plumber to take care of you and your home or business.Christi Tinker, A Signature Salon,Gulfport Ms
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.