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Email
Extra Phones

Phone: (251) 494-6161

Phone: (251) 965-4215

Phone: (251) 301-8609

Primary Phone: (251) 301-8609

TollFree: (800) 216-1273

TollFree: (888) 847-6228

TollFree: (888) 805-7448

Toll Free: (888) 805-7448

TollFree: (855) 633-4226

TollFree: (800) 239-8411

Services/Products
Satellite Equipment & Systems.
Brands
Mediacom
Payment method
master card, visa
AKA

Mediacom/Southeast

Mediacom Communications Corporation

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Reviews

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HM
Holly M.

10/23/2015

Overall

I wish I could give them zero stars. They come to set up my tv, only to hook up one and not the other. Call support, get hung up on. Email them, once it goes through, it says I will hear in 24 hours (got a response a week later after an additional phone call). Call 4 days after that because none of my channels are working on my main tv. They fix that issue, but I still only have the "antenna" channels on my other tv, so I set up an appointment (the earliest of which is 2 weeks out). During those two weeks, I get between 2 and 5 automated calls a day asking if I want to cancel my appt.. UH NO! So the day of my appt, I'm not hearing anything, check my email and find an email thanking me for canceling my appt. I NEVER cancelled it. Called the number in the email, and the technician that was supposed to come out claims they called me. Well that's great but I'll screenshot you my call log, because I never got a call. Now I have to wait another 8 days for someone to fix my tv that should have been fixed on day one. Worst customer service I've ever had to deal with!

BS
Brandi S.

11/05/2014

Overall

Won't answer the phone....refuse to lock up the cable box outside of my apartment. So my neighbors hook up their cable by stealing mine. Then Mediacom claims that I had a "signal" all month. They take 3 weeks to even get to your house and then wont discount you for not having service for 75% of the month.

joe.east.520

12/11/2012

Overall
Pro-Super fast up and down spe...

Pro-Super fast up and down speeds, Con- No customer service, if you have a problem they will not answer the phone. Also the internet seems to be down most nights rfom around 2 am until around 6 am

goubile

01/19/2012

Overall
since you can't get a person on the phone.

hours of operation are Monday - Friday 8:00- 4:30. closed for lunch from 1-2. closed sat & Sunday. they do accept equipment.

rolyatmeel

12/13/2011

Overall
Mediacom Gulf Shores Alabama

This is a joke. Will not answer phone. Very UNPROFFESIONAL!!!!

Details

Phone: (833) 657-0720

Address: 2320 E 2nd St, Gulf Shores, AL 36542

Website: http://www.mediacomcable.com

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