Studer Group, located in Gulf Breeze, Fla., offers a wide range of consultancy services to health care systems, hospitals and medical groups. It provides international executive coaching, and teaching of prescriptive tools and processes for operational management programs. The organization offers various programs in the areas of employee retention, customer satisfaction, finance management, market shares and growth. It offers a range of video products, such as the Must-HavesSM video series, High Middle and Low SMPerformers, Web-based seminars and software leader evaluation ManagerSM. The firm provides various tools and products, including kits, manuals, articles, learning resources and publications. Its publications include Five Fundamentals of Patient Communication, Cascade Learning Using the Flip 'n Tell and Hardwiring the Pillars.