Page Hardware and Appliance Co.
9 Boston St, Guilford, CT 06437
Price Range : Average
Wheelchair Accessible: Yes
Parking: Lot, Private
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I was very surprised at the horrible negative review so I thought I would give one to balance it out. Everyone I have talked to in Guilford loves this place. It is a town landmark and has a great selection of kitchen items (which is mostly why I go there) but we buy normal hardware things there as well. My husband and I have both received great customer service there and get many coupons to keep us coming back!
06/13/2012Provided by Citysearch -
I just bought my 3rd kitchen, this year, with Pages. I am a local contractor that does a lot business with them, and to read the previous review made me sick. My friends, my family, and other local contractors all shop at pages because we know the non-commissioned sales floor is all about the best interest of its customers, not to line the pockets of the salesmen. Murphy's law - things will happen, but their customer service is top notch and all issues handled promptly and professionally. I dare anyone to find a fridge $700 less than what they advertise, that made me laugh. I shop their prices and they are aggressive, they also price match. I think the last reviewer was a competitor jealous of their success!
03/06/2012Provided by Citysearch -
Over priced, and short on customer service. They tried to deliver a damaged refrigerator to me. They thought I wouldn't notice the big dent on the side. I finally received a refund after threatening to get a lawyer involved! Then I proceeded to buy the same one for $700 less at another store. They delivered it damage free...
02/01/2012Provided by Citysearch -
Did my 2nd kitchen with them in the past 3 months. Amazing attention to detail. My salesperson knew ALL about the product and left me with no questions after twe talked. After my sale I had an email with items quoted along with specs to give to my designer. I did not receive this kind of attention at Lowes or Depot. Pricing was fantastic, they do match pricing! They definitely make the purchase easy!
When trying to find a part for my air conditioner this store was very uncooperative and unfriendly then placed me "on hold - while I transfer your call", which meant by to the tone of the gentleman on the phone, I don't want to deal with you so go away... That, sir, is exactly what I have done and what I will recommend for all my friends, family and clients....
This was me first and last experience with this store. Give the trend of True Value stores closing in the state I look forward to this store closing as well.
This page would not allow me to select 0 stars.. If it would have that is what I would choose..
12/10/2008Provided by Citysearch -
i do not think a business would ever admit to not wanting to tend to the needs of the community. the employees at Page Hardware and Appliances stand above the rest as far as customer service is concerned. i have been buying appliances from the Page family for over 25 years and repeatedly continue to recommend family and friends to this wonderful store. There is a reason Page's is still in business for over 70 years.
Do not let angry arguments sway your decision, make you own mind up and go down to Page's to see for yourself.
07/21/2008Provided by Citysearch -
Great hardware store, terrible appliance store. Their well deserved reputation of old has been squandered by mis-management and turnover. They now freely admit they would rather not be in the appliance business. Take them up on their wish. Service is below par to be kind.