I placed an order tonight at 8:45-59pm and I was told that my order would be delivered within 30 minutes and I paid with my credit card. Well it's now 10:38pm the store is closed and I NEVER RECEIVED MY ORDER. Needless I'm a pissed. No one called me to tell me my order wasn't coming nor have I received my money back. I've called the store and I get the call center, I was transferred to a supervisor and one never came to the phone I called back and I was told that my order wasn't placed through the call center but through the store. Now, I was giving the number to the money center who's closed so I still can't get my food nor my money back. This is highly unprofessional and I will never order delivery again.
This place is HORRIBLE! Rude, unsanitary, and absolutely ZERO customer service. Three times I've called in an order and they didnt bother to actually write down, let alone make, my order. I even went in for a hot and ready pizza two weeks ago and they simply said "No, I cant give you one." What? What the hell else do you DO? No explanation, cryptic answers to my direct questions, and totally apathetic. And dont get me started on the manager making food in the back, then coming up front and handling money, then right back to making pizza. Unsanitary and disgusting. This place is the worst, and there are way too many options nearby (Dominos across the street, Papa Johns across the intersection, Pizza Hut is 2 minutes away. Not to mention Armandos.
I heard that the pizza was very good. I so picky but I have to say this was excellent pizza. I hate that the don't delivery top my area.