More Info
- General Info
- Girard Nissan is the premier Nissan dealer of Groton, Connecticut. Girard Nissan of Groton is honored by its faithful clientele and is dedicated to top-quality customer service. This Groton Nissan dealer is full of Nissan experts with a committed Nissan sales staff with many years of experience satisfying our customers' inquiries and automotive needs. Browse our thorough Girard Nissan's inventory online, request more information about vehicles, set up a test drive, or inquire about financing today!
- Extra Phones
Fax: (860) 448-8987
- Payment method
- all major credit cards, discover, master card, visa
- Location
- Girard Nissan
- AKA
Collision Center The Girard
- Other Link
- Categories
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Reviews
05/14/2010
I had a horrendous experience with the body shop at Girard Nissan. They took longer to fix my car than they should have (as determined by the appraiser), the service manager tried to explain away all the reasons the repairs were not completed in a satisfactory manner (I had to take the vehicle back twice since the initial repair) and they tried to get out of paying for a car rental when it was their fault the initial service was not completed and the car had to go back to the shop. Overall, I felt the service manager was shady and trying to talk around all the problems rather than being straight with me. I never felt like he was being honest. This whole process went on for 6 months with me having to spend countless hours on the phone to their shop and my insurance company to insure things got paid and I wasn't left with the bill. The matter is still unresolved and Nissan is not responsive. Save yourself a whole lot of frustration and go somewhere else. State laws in Ct do not allow insurance companies to steer you away from or to a body shop, though I think if my insurance company had been able to they would have told me to run away from this place. It was a truly awful experience. I really have never experienced such unprofessional behavior from a service place before.
Details
Phone: (860) 448-0050
Address: 425 Gold Star Hwy, Groton, CT 06340
Website: https://www.girardnissan.com
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