The owner is a great guy. I first bought pizza there a few years ago and I have to admit I was initially disappointed in having to wait so long to pick up my pizza when I arrived at the time I was told it would be done. I later found out that one of their employees had died that day in a car crash. He was in high school and several of his friends who worked there failed to come to work. The owner, Frank I think it is, pitched in and made about everything. I was given the wrong order as another customer was getting irate. When I let Frank know he not only replaced my pizza he gave me around $200 worth of coupons and they were for substantial discounts, not a couple of dollars here and there. I have since ordered many times and the pizza is always great. The service is always friendly but sometimes slow or I would give it five stars but Frank hires as many high school kids as he can and they are not always as reliable. (I wasn't either when I was 16.) Still I would recommend this place to anyone and if you are lucky you can meet the owner. He is a great guy.