I had hair to my butt, really long. I told her 3 inches. She said no 5 would be more better and that my hair was "dry" she cut atleast 7 to 8 inches off and was uneven. She hurried because another customer came in as i just sat down. I felt she didnt care and did a quick job to get to the next customer. My hair was very long and as the customer, she should have done what I wanted. Ive been unhappy with it. I feel it was due to the price. I went there because i just wanted a simple trim. Afraid to go back and ive taken my kids here...
I brought all 4 of my kids for a hair cut. They cut my sons hair way to short when i asked her twice to keep it longer on top. When i told her how i wanted my daughter's hair she said no that won't look good. I didn't come here for her advice... i came for her to cut my kids hair the way i want it cut not whats easier or more convenient for her.. she then said, is your sons hair ok on top? I said can you put some gel in it so i can see how long it is? She said, no if you want gel you do it yourself at home or i charge you extra. I understand the prices are cheap but i would prefer to pay a little more and get what i want with a little better service.. i will never bring my kids here again.
I love Kim's I have been going there for years just called today to make an appointment got in exactly when I needed:) Also can't wait to check out their new location. The women are nice Kim always has a smile on I just love it there. I also travel a ways to go there
Keep in mind these reviews mean nothing, most people only say something when they are unhappy. I travel 35 minutes out of my way to get my family's haircuts here. They know how to cut hair and have always been polite. The owner Kim has always given us excellent customer service.
Do not come here ! The staff is very rude. I have been to this shop several times and everytime I have sinced a attitude from the girls but I never said anything about until today I went in and the lady did a horrible job. I asked if she could fix them and the manger Kim came by and said "you are too picky, no one likes doing your eyebrows here because you are." Kim told me that I will need to find another place to get my eyebrows done because I am no longer welcomed here. I have never been talked to like that by an employee. Later on that day, I tried calling Kim to talk to her about what happened and she hung up right in my face. I repeat, do not come here !
My family and I been coming to Kim for over 10 years. All of the girls are very good and efficient with their job. Always look forward to have haircut here. Good services and everyone is very nice. My son is 14 years old now and he won't go anywhere else other than here with Kim