I shop online through www.preownedweddingdress.com listings with the shop and the experience is great. The most important dress in my life, my dream wedding gown, a Pronovias was found 40% off on the web as sample! The owner is very responsive and I am so glad that I feel being taken cared throughout the transaction, though we only communicate through emails. The dress was brand new !!! it was listed under sample as it was a cancel. When the dress arrived (within one week of purchase) my heart just popping out. It is new and gorgeous as described.The owner honor every words she gave and I am so happy! Go to the stores sales and keep checking their facebook. You may find bargain deals with lots of love like me!