Best experience I've had. Torrey was professional and courtesy the whole time through. I would recommend this car rental establishment Everytime. Thank you Torrey for the fast, professional service that was rendered.
best service ever!!! They are extremely friendly and Torey is very professional and if you come see him make sure to bring him a cake he loves cake!
Fast service. Ran Great! Lots of room.Great overall experience!Were able to fit four people in the car easily!
I had great service. Tim helped me right away. He was professional and friendly, and wanted to help me right away since Avis had left me stranded. I received a great price and my truck rental was beautiful and clean. Thanks Tim! I will only use Thrifty from now on.
CHECK THE CAR FOR DAMAGE!!!!!!!!!!!!!!!!This location charged me for a damage to one of their vehicles that i did not cause.They told me "we have already inspected the vehicle, just sign here"..... big mistake. When i returned the car they charged me $500 + for repairs for the damage that was already there when i picked it up. Worse yet they send all of their claims through some scam artists company in Texas called Subrogation Management Team. Choose any company but this one, you'll be happier you did.
I enjoy renting vehicles from this location because they always try to accommodate my needs. I rent at least once a month and require a truck most times. I have always gotten what I need. Very nice and professional employees. Overall a wonderful experience.
The rental, rate and service were very good up until we realized we had left my wife's prescription glasses in the overhead glasses holder. It has now been two days with numerous phone calls and very little support or concern by the staff and management at the Greenville Spartanburg Airport location.I would still recommend this location, just make sure you don't leave anything behind.
Rented a minivan a couple of times. Both times had an excellent experience at both renting and returning times. Friendly staff, cars well prepared, no problems at all. Highly recommended!
You are better off renting from the competitor and spending more money. I knew this location was off airport and that didn't bother me, like it does others; this location identifies itself as being off airport, however they are not very professional and do not handle problems very well. The staff need to be better trained on customers service and how to handle problems. My experience is too frustrating to go into entirely, so here's what you need to know: if you want a mini van (ex. Dodge Caravan or Honda Odyssey) according to the staff there they don't carry them and if you were to make a reservation through discount website that allows you to reserve (with credit card) a mini van you will be offered a Ford Flex, which is not a mini van. A Ford Flex will hold 7 people, not as comfortably as a mini van and it won't carry all 7 people's bags like a mini van will. If you have 4 adults traveling with bags then this will work perfectly...but this is not what I ordered.
Professional, friendly, understanding of why I needed to extend my time in the area. Price was excellent. Service excellent. I would come back to this Enterprise again and again and would recommend it to family and friends.