These people need to take a course in customer service and business. I entered their establishment and all of the techs had patrons at their stations. The tech or owner in the first station yells “ Whatchoo need?” I announce as everyone does that I need a fill. She proceeds to tell me that they are very busy and to come back in an hour. No problem as I could keep myself busy and return. I return and the fun begins. There are only a couple of patrons at this time. The tech conversed with the tech next to her the entire visit. Never a word to me. I can deal with that as so many of these shops in Greenwood are exactly the same. The pricing board stated that a “Fill” is $17.00 not $17.00 & up....just $17.00. She tells me that my fill will be $20.00. I question the conflict in pricing and she tells me with a smirk on her face that the additional cost is due because I have long nails??? Normally, I leave a generous gratuity for my service but I felt as if she cheated me and then insulted my intelligence so....have it your way, no tip for you. I have recently moved to this area and my experience with nail shops in this area are terrible. This shop is rude, cheaters and has no regard to repeat customers or good business practice which is surprising due to the number of shops in such a small area. I left at 1:30 and the shop was empty. I will share my experience with my new neighbors and see what shop they patronize. I refuse to support bad business!
I called for an appointment and the owner set me up with a Jamie. Spent 4.5 hrs for a foil and cut. When I got home I had grey spots of hair all over my head. They do not know what they are doing there. After 90.00 charge, you would think they are professional. No where near it, I hope this helps I wish someone would of reviewed this before I went.....
I got french tips done. Overall they're decent, there are a few black dots trapped under the top coat and on two of my nails the tips aren't perfectly straight. My friend also got french tips and she noticed a hair in one of her nails. The ladies were very friendly, I just wish a better job was done.
Worst nail experience ever. One of my nails came off they hadn't even been on a week. I called them about it and the rude lady on the phone told me that the only way they would fix it was if I paid. But even when I was getting them done last week she kept talking to someone else the whole time she was doing them. I wouldn't recommend this place to anyone. Especially if nails are popping off not even a week later and they don't stand behind them. Not sure how they are still open with the way they act. The only reason they are getting one star is because it won't post without it. Because they definitely don't deserve it.
Worst experience I have had. The tech was not friendly, and kept telling me how bad my feet looked.
I was surprised how good my service was after reading all the comments. I had a very good experience.
Honestly the worst pedicure I have ever had. Customer service is horrible and rude, I was cut twice and still charged.
At Diamond Nails in Greenwood SC, I paid for a full set of Gel Nails. Not only did I have bubbles, marks, and my nails put on sideways, but they made my cuticles bleed. I would not recommend going here.
I had bubbles in my nails went back for them to fix it n still had bubbles they wouldnt fix it n no refund dont go
They cut me and still charged me. Hope I don't get an infection!