Please do not fall for these other reviews. I am a victim of this company. Please be aware that this one guy has different companies registered under his name with different telephone numbers and different locations (more than 5 definitely). So Seymour autoglass, american auto glasses, (1521 E Tipton St Seymour, IN 47274, phone (812) 413-9868 ), Discount autoglasses of Indiana (812-701-9367, 1877 805 0469, 317623 3936) etc are all the same. Now mind you, when you call for the 1st time he is prompt and offers service at a cheaper price than the reputed glass dealers. So here is my experience. The guy was prompt and did change my glass as he had promised. But after some days i did notice that the rear view mirror was not fixed (glued back properly) on to the new glass. Also, I could hear a increased noise from the front and believed that there is some leak somewhere. So I called back to tell home about it (mind you, he gives a guarantee on a small piece of paper with almost no information, so it is tough to call it legal). He picked up the phone 1st time and said he will take care of it. Now if he was honest and said that it would be difficult for him, i would have been ok and would not venture to give this review, but he repeatedly stated that he will take care of it and fill fire the employee who failed to come up to do the service. But there is no employee and he is just plain acting. He told me to wait twice (once in a parking lot in front of my office and once in front of my home) and stated that he will come there within half and hour. Nothing happened and after repeated calls (he does not have a set voice mail box and also we cannot text to his numbers). I then tried from a different phone number and he accidentally picked up the phone and again gave a rant about that 'virtual bad employee' and stated that he will be at my place within 30 minutes. never happened ! So at least in Indiana, go for a place that you know exists and shell out some 30 bucks etc for your piece of mind instead of this shady guy. almost all the cheaper sites online are owned by this one guy including http://americanautoglassrepairseymourin.com/. so make sure you double check all the numbers. It is easy to find as most of his numbers except the one starting with 317 has a greeting that states'for quality purposes this call..' and if not picked up ends with 'this person has a voice mail box that has not been set up. Also when you call any of these numbers listed for around Indiana under different names, don't ask the name of his company 1st instead of divulging that info 1st. I am sure he will give a different name or just state auto glasses. They have numbers listed for almost all cites of Indiana and they are all the same shady person
Merry Go Around repaired a 90+ year old stained glass window of approximately 10 sq. ft. for me in tghe fall of '12. A new outer rim and replaced …
562 S Post RdIndianapolis, IN 46239
From Business: Founded in 1956, Hoosier Glass Company, Inc. is one of the leading commercial glazing contractors specializing in new construction and renovation of buildings for…
This company is a joke! They have been scheduled to come out 3 times. 1st time no call/no show. 2nd time said we would be 1st on the list, no call/no show. Called them and they said call when home that day. Called, will be out in 15 min. Hour later, nothing. Called, no answer. Will be sure to let all my friends know about this company!
If you're looking for a company that prides itself on customer service, I definitely would not hire this company. Unlike what they say they only work 9:30 am to 5:00 pm, which makes them impossible to work with if you have a job. I took off work to schedule them to come & give me an estimate on getting rid of water between window glass which they claim that they do. Of course, they claimed we need new glass for two windows instead. They ordered the glass & returned in a couple of weeks at which time I took off another day of work. Since one of the pieces of glass broke when they were trying to put it in, I am again trying to schedule more time off from work so that they can replace the broken glass. I requested a time on Saturday & was told that they would try to get that scheduled. It has been two weeks since that conversation & they still have not returned my call.