Our experience with Mark began after two failed attempts at a reverse mortgage. Saying that we were frustrated was an understatement. Since the very beginning Mark was knowledgeable, patient and upfront with us. Mark was always prompt returning emails and phone calls. His friendly attitude and honesty made the process both easy and successful for us. I would recommend Mark to anyone who wants to try for or get information about a reverse mortgage.
Mark Schumacher was an unknown to us when we started to investigate reverse mortgages. We had consulted with others, but chose Mark to work with. He understood our situation, and explained fully what we needed to understand to make a decision that met our wants and needs. We have been very satisfied working with Mark. He has been very reliable in responding to questions we had in making the decision, and in following up with us after the mortgage was in place. For us it is an added plus that he is a likable and personable agent as well as a very knowledgeable one.
The entire team at BankLine went above and beyond for me when I was working with them to buy my house. When a big bank dropped my loan, BankLine literally saved the day. The team genuinely cares about each family they are working with and it definitely shows. I couldn't have made a better choice! 5 Stars! I would recommend them to anyone looking to buy a house!
It was definitely one of the MOST unprofessional, rude, and ignorant experiences I think I've ever had. I have been involved in real estate for many many years and have never met a group of more arrogant unprofessional and unknowledgeable people. Mr. Billy Howell never returned any phone calls and only called when he needed something. He had no idea what he was doing nor did the other guy that took down loan application information. I'm talking basics!!!! I can't speak as to the owner b/c he's been in business many years, but he sure does have some complete buffoons working in his office. I would never recommend any of my friends or associates go to this office for a loan in a million years.!
Upstate Mortgage is by far the best place to go for a mortgage loan. Valerie Lee will take the time to discuss your specific needs and find the best mortgage loan available with great rates and low cost. More variety and better rates than the banks! And your loan will close on time and as promised!
Thank you for working with me and my special circumstances.