Breakaway Collision Center
2450 Laurens Rd, Greenville, SC 29607
|Tue - Fri:|
|Sat - Sun||Closed|
Parking: , Lot, Free
Wheelchair Accessible: Yes
I had my Civic Si repainted and they did an INCREDIBLE job! (As good or even better than the original factory paint!).Unfortunately the rear window seal didn't set properly. I simply took the car back, and it was fixed promptly!
They gave me a nice quiet loaner car to drive the entire time mine was in the shop.
EVERYONE that I spoke to from the receptionist to the representative to the actual servicemen was VERY professional and courteous.
Needless to say, ANY service that my car needs will be done by them. And when it's time to buy a new car, I'll be doing my shopping at Breakaway Honda!
We sent our Accord here after being involved in a T-bone collision when someone pulled out in front of us. Our car looks fantastic and does not even look like it was involved in an accident. Chip was great to work with, and he kept us informed all throughout the repair process. I highly recommend their services.
Poor customer service!! Gary B. is the agent/personnel working with my car. It was estimated to be completed by Friday at 4:15. At 4:30 before I got to the shop I called ahead to verify if my car was ready. It was at that time that I was informed by Gary that my car would not be ready until that following Monday. I was told by Gary that due to his own personal issues he was unable to contact me and give me due customer service by informing me that my car was not ready.
An apology was begrudgingly given by Gary and yet I'm still left with impression that Breakaway Honda collision does not really care about their customers. As a consumer on the receiving end of Gary's "customer service", or lack thereof, my experience so far with Breakaway Honda collision is a very poor one. I would not want any future dealings with this establishment nor what I recommend anyone to go there.
HORRIBLE experience with breakaway. Poor customer service should have been the first indication after my car was in an accident, but we thought honda would be the best under the circumstances. Not only did it take almost 2 months to complete the work, the car had a HORRIBLE shake in the steering once in reaches about 45 mph. Took it back twice and the guys there claim to not notice anything. Would never recommend breakaway collision to anyone!!