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Neighborhood
Eastside

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Felice K.

01/30/2015

Overall

The worst experiece for delivery. Not only was the food 45 minutes late, then they claimed I placed two orders and did not pay for the second one. So the food was cold when delivered because they could not find the address. In addition , they have called me three times asking for payment on an order I did not place.

Overall

Pros...Good choices of restaurant, delivery on time, nice drivers.

Cons.... Had an issue with an order called and was put on hold for 6 minutes before I was disconnected. Called back and left vm , never got a return call. I sent email and got a response 2-3 days later. Hopefully the customer service will improve but its too late for me.