What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I had my Civic Si repainted and they did an INCREDIBLE job! (As good or even better than the original factory paint!).Unfortunately the rear window seal didn't set properly. I simply took the car back, and it was fixed promptly!They gave me a nice quiet loaner car to drive the entire time mine was in the shop.EVERYONE that I spoke to from the receptionist to the representative to the actual servicemen was VERY professional and courteous.Needless to say, ANY service that my car needs will be done by them. And when it's time to buy a new car, I'll be doing my shopping at Breakaway Honda!
He hires drug dealers and drug addicts as a front,works them couple hours charges for triple the time it takes them to do job
Worse customer service I’ve ever experienced!! Bought my car in July 2018 and have brought it back 4 different times to have the back up camera repaired. They claim to have replaced it with a new one but I continue to have the same issues with it not working. Then they keep getting mad at me because I’m constantly bringing it back for them to get it right! Nasty attitudes every time I come in, and the shuttle ride and the guy driving, is even worse with the complaints about the travel to my job. Something told me not to buy my car here. Please beware while car shopping, unless you just feel like the hassle and headache! I’ve learned my lesson! I will never deal with CarMax ever again! BEWARE!!!!
They take your money but will not fix your car right! They talk down to you like you know nothing about your car and a 4day job turns in to a 3week job. They don't know nothing when you call about your car to see how its coming along nether!
I went in to get an estimate on my car after sideswiping my other car 🚘 n the driveway. Jeff touched it up for me and it looks as if nothing ever happened. He didn’t charge me a dime for the minor touch up. Very nice, honest guy. Would definitely use him in the future! Thanks, Jeff!
Absolutely worst service I've ever experienced in a business or anywhere for that matter. Twice I've set appointments with Larry. The first time I guess he didn't write it down so I showed up at the agreed time and the lady at the front argued with me and said I didn't have an appointment and would have to come another time.The second time I called and set up another appointment explaining that I needed an issue fixed by a specific date for a road trip. I asked if it could be fixed by then. Larry said yes and told me to come in the following Monday at 8am(on memorial day). I came and they were closed. I returned the next day hoping they'd still be able to help me out. Larry again denied that he made the appointment. They said they could still take it and do their best to finish it that day, but then later said they weren't going to go behind my previous mechanics mistake and fix what he messed up. Which makes zero sense because I was paying them to fix it. Things continued to further escalate as Larry's wife started yelling at me and Larry told me "if you would have been in your right mind, you would have known we were closed Monday." At this point I'm pretty much balling my eyes out from how aggressive and rude these people were being, but they continue yelling at me. Multiple times I asked Larry's wife to stop yelling at me, but she did not stop. I simply wanted to pay them to fix my car and was willing to still do so there even though they forgot multiple appointments. What do I get in return? Two grown adults yelling at a 20yr old and making her cry all because they didn't want to fix her AC.
Drake and Kimber at D&K Automotive have been taking care of all my cars including my daughter and grandsons cars for over ten years now. They do great work at affordable prices.
Fast friendly service. Drake really knows his stuff. My car was fixed right the first time and considerably less than several other quotes that other shops had given me.
I am new to the area so I was looking for an Auto Repair Shop. A friend suggested D and K auto to me. Their service was great. They didn't try to sell me a bunch of stuff I didn't need and their price was way less then several other shops in the area.
Had an amazing experience with Fender Mender. They are super friendly, fixed my car in a timely manner and even repaired damage that wasn't from my wreck at no cost to me, all just to make sure my car looked amazing. I am so glad I came here and will definitely bring my cars here in the future. So thankful for a body shop that goes above and beyond. My car looks AMAZING!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.