Diamonds Choice provided top notch service. They were very friendly, very helpful, and had beautiful one of a kind pieces. I highly recommend using them and buy local!
Our business trusted Southern Housepitality to sell some furniture for us. We had read their reviews and thought that we could expect professional service. I then went in and talked to the owner in person because she happen to be in that day. Unfortunately, the manager of this company is anything but professional and obviously the owner does not play a part in the day to day operations. I sent a list of prices that listed specific amounts we wanted out of the products. I sit down with the manager and went over the the prices on the day we delivered the products to sell. She then turned around and sold a hutch for half what we discussed a couple of days later. I then went in and they had our products displayed extremely poorly. I asked to speak to the owner since the manager is clearly unprofessional and she told me that they do not give out that information. They then said they would give her a message to call, and of course no call. I would never trust this company again to either buy from or sell through. I do not understand the lack of customer service these days. If I ran my business this way, I would not have one.
Sold a scrap necklace today and got double what I was expecting. Definitely will buy from here next time.
Let me take a moment and say how great Diamond Choice is. They provide superior knowledge compared to other stores in the area. They also treat you as if you were family, from the moment you walk in you are greeted with a smile and given their full attention. They're not about just making the sell but also want to be involved in the whole story as to why you came in to buy. They will not quit until they find exactly what you are looking for. So STOP looking anywhere else and start heading over to Diamond Choice.
I have to say, I am so ultra impressed with the service and end result that Diamonds Choice of Greenville, SC provided me with refinishing, resetting and bonding together my engagement, wedding and anniversary rings. After multiple botched jobs at another jeweler, we finally made the BEST decision going there. Not only is their entire staff a pleasure to deal with, but my rings look more beautiful than ever, with such superior craftsmanship. It really makes a huge difference!I am once again so in love with my rings!!
I just wanted to take a minute to express how wonderful this store is. Their staff is very knowledgeable and extremely helpful. I came in with a last minute custom job and the staff assured me that it would be done in time for my wedding (which was only 4 days away from the date of my custom request). They also have one of the most incredible show rooms in Greenville! I worked in a high end jewelry store for years and I have been trying to find a place that I could trust to do my repairs. I am so glad that I was introduced to Diamond's Choice and I would recommend this place to anyone looking for a unique piece of jewelry, needing a repair, or wanting a custom order! Thank you to Robin and the girls for everything that you have done!!
The best jewelry store ever, no kidding. Robin and family are local, connected, sincere..and have some of the most beautiful, unique, fairly priced pieces I have ever seen any where. They have become trusted friends over the years I have been dealing with them. My wish list is here...from small to big!
Wonderful atmosphere! Very friendly and helpful staff.