Great company, great customer service. Happy to work with them!
If I could I would not give Charter even 1 star. They are like most cable companies--crappy quality & crappy service for too much money. I have been waiting for AT&T's U-verse to roll out in Greenville, and now I have finally made the switch and am loving it. If you are considering getting service with Charter, instead call Direct TV for great HD service, AT&T U-verse for a great bundle and good service, or Dish Network if you are worried about price. Charter has poor tv quality, un-reliable internet, and I'm not sure where they are hiring their phone reps, but these people could care less. Here is one of Charters biggest down falls--they sub out the installation work. K&S Communications is the local installer, and they will never show up on time, many times not at all. They never set appropriate time aside for the customer, and WILL damage your property (scratching floors, dirtying walls, breaking molding, and on & on). I switched to Charters competitor and am paying about $15 more a month. Well worth the extra money to get a FAR superior product & service. Good-Bye Charter forever!