Mobile Auto was able to repair my tattered leather on my center console and did an amazing job. They provided a reasonable price and completed the task in a timely manner. The fiish product was superb and 100 percent better than the original manufactured product!
Let me start by saying that I have been going to Masters Stereo for years and never had any problems. I don't expect anyone to be perfect. I'm not perfect and neither is anyone else. But when you look someone in the face and tell a bold face lie because someone in your shop screwed up....That's unexceptable!My sub wasn't coming on and that's why I took it there so they could see what the problem was.I was still under warranty. As soon as I arrived they pulled it in the back. I told the receptionist that I will be at the Zobra Lounge at the corner and just give me a call when they are finished. After about an hour and a half my phone battery began to die.So I headed back to Masters. Another receptionist ask how can I be helped I told her I was waiting on my car.After about 15 minutes....The original receptionist came out of the back and said my Kenwood head unit didn't come on and that the light was just blinking. I told her my head unit was working when I brought it here. She said it didn't come on when they brought it in the back. Now mind you...They had it in the back for almost 2 hours now. But she's telling me that it was out when they took it back there. No one called and said hey your unit isn't coming on.She tried to imply that it was out when I brought it there. What kind of fool do I look like. She ask me to come to the back and check it out. As I get back there....A technician who just arrived was working on the car. He got the unit back on and replaced the non working sub in less than 20 minutes. How do I know I was just lied to? The technician who knew what he was doing told me that he was somewhere else changing out a timing belt when they ask him to come in to look at my car. Someone else screwed up and didn't know how to get it back on and they had to call someone else to clean up the mess.So this receptionist tried to put it on me before they knew that they could fix the screw up. THAT'S DISHONESTY FOR YOUR A%%....She thought I was Boo Boo the fool.So after that lying ...I wouldn't go back there if they were giving away subs!How could I trust them after that. If they screw up....They will try to put it on the customer!
I made an appointment days in advance. I took the earliest available. I arrived at 11. They told me it would take 2 hours to install the remote start. As i type its 2:20 and they are still saying and hour and. A half. The customer service is horrible. Multiple customers getting new sound systems b installed have come and gone while i stil sit here and am given the run around. PLEASE STAY AWAY! SPEND YOUR HARD EARNED MONEY AND TIME SOMEWHERE ELSE. SOMEWHERE BETTER! You've been warned.
They installed my stereo system. It works great and for a great price!!!