Worse customer service I’ve ever experienced!! Bought my car in July 2018 and have brought it back 4 different times to have the back up camera repaired. They claim to have replaced it with a new one but I continue to have the same issues with it not working. Then they keep getting mad at me because I’m constantly bringing it back for them to get it right! Nasty attitudes every time I come in, and the shuttle ride and the guy driving, is even worse with the complaints about the travel to my job. Something told me not to buy my car here. Please beware while car shopping, unless you just feel like the hassle and headache! I’ve learned my lesson! I will never deal with CarMax ever again! BEWARE!!!!
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They take your money but will not fix your car right! They talk down to you like you know nothing about your car and a 4day job turns in to a 3week job. They don't know nothing when you call about your car to see how its coming along nether!
We sent our Accord here after being involved in a T-bone collision when someone pulled out in front of us. Our car looks fantastic and does not even look like it was involved in an accident. Chip was great to work with, and he kept us informed all throughout the repair process. I highly recommend their services.
Purchase a 2007 Mercedes Benz from Baldwin Automotive very low mileage extra clean car Well Service prior to sell satisfied with the entire sales process quick and easy very friendly staff. Jack was great.
Ali, is one of the best persons to make a great Auto deal with, and very professional, him and his staff.. He filled our vehicle with gas, as well.. I recommend A and H auto in Greenville SC , to everyone.. Trust me you will be very satisfied....Trustworthy is the best customer service...
I bought 3 cars from them , in 4 years. The 3rd was a real LEMON..... fell apart after 2 weeks .... After telling me the car had been TOTALLY re-conditioned. When I asked for them to help me fix car ... or even refer their own mechanic to assist , they basically told me TOO BAD ... WE DO NOT CARE ! Refused ANY co-operation... even for a steady customer. I had to JUNK IT .... $3500 lost ..... after 2 months.The CHRISTIAN logos are there as a CON ... not as a badge of HONOR !They are no safer than buying from a private owner ....BOTH are likely to tell you what you want to hear ... and not back it up with HONESTY !I am REAL sorry I believed in them ... and YOU should learn from my financial losses.
A HORRIBLE experience! FIVE bad issues, ONE good thing here. First, they use you vehicle for their personal use. My truck had 142 miles put on it and debris was left in the bed from someone using it to haul brush. Second, The customer is last here. The girls at the front desk are great, but that's not who you will have to deal with. Phone calls are not returned from the person over seeing your vehicle.. Third, A scratch is on my dash from what appears to be a tool, and no work was done inside the cab, Fourth, they did a alignment and now it pulls to the left. Fifth, Delayed receiving my vehicle due to two cracked headlights from their supplier. The one good thing, great body work and paint job! A superior job in this area. But I will NEVER come back here!!! (not even to fix issues) The driving my truck for their use makes me wonder what other shady sh*t they do here!!!!
If you buy here, you're taking a HUGE risk. Patrick in the front office will pretend to talk on his phone with the owner so he doesn't have to make a deal with you personally(I literally caught him doing this twice). They owed me a new brake light cover and interior dome.(never got it for me). It gets worse...The fuel floater valve was broken and he didn't tell me, even after I told him the fuel light was on during test drive.(I put $2.00 in on test drive)...30 days after purchase, I had to put $750 into the front end. 2 weeks later the engine started knocking immediately, which I suspect they masked with heavy oil. To make matters worse, Patrick will NOT return your calls, and will always give you the run around. Every conversation you have with him will result in a dumbfounded look on your face. It is an art form to see such consistent BS from this man. All I wanted was a vehicle that would last more than 60 days. I'm out over $3000 from this place w nothing to show for it and he makes ZERO effort to attempt to repair, or switch out another vehicle. Scam Alert. Grimey place, and I learned a hard lesson. Will NEVER recommend this place. (Look at other reviews as well)
I mrs. chapman. Gave 3,000 diwn on a 07 Tahoe .They promised. To fix everything that was a Lie. I had 3 gas leaks my kids got sick.Plus to top it off i had to pay for my own maintenance. Time i bought the car.There rentals are old ragged cars plus Jennifer is a lier i gave the car back and took the lost.But finally. My friend. Brought a Tohoe 2014 her car flipped in ATL bc of traction and wrecked cars si please be ware of CARS LEASING AND PLUS AND IMPORT AUTO AND JTM ALL BROTHERS.BEWARE THEY OUT LAWS WHO DINT CARE.
Lies, all lies.. Owner sold me a car that Leaks when it rains, the driver door whistles when I drive down the highway and i can't Lock my car door.. Took the car up there and his pencil pusher can't make decisions to fix it.. Not to mention they don't return calls or handle anything.. Been requested they fix the door and still no Call or nothing.. I Hate Them..