Purchase a 2007 Mercedes Benz from Baldwin Automotive very low mileage extra clean car Well Service prior to sell satisfied with the entire sales process quick and easy very friendly staff. Jack was great.
I had my Civic Si repainted and they did an INCREDIBLE job! (As good or even better than the original factory paint!).Unfortunately the rear window …
A HORRIBLE experience! FIVE bad issues, ONE good thing here. First, they use you vehicle for their personal use. My truck had 142 miles put on it and debris was left in the bed from someone using it to haul brush. Second, The customer is last here. The girls at the front desk are great, but that's not who you will have to deal with. Phone calls are not returned from the person over seeing your vehicle.. Third, A scratch is on my dash from what appears to be a tool, and no work was done inside the cab, Fourth, they did a alignment and now it pulls to the left. Fifth, Delayed receiving my vehicle due to two cracked headlights from their supplier. The one good thing, great body work and paint job! A superior job in this area. But I will NEVER come back here!!! (not even to fix issues) The driving my truck for their use makes me wonder what other shady sh*t they do here!!!!
Was sold a fake Certified Pre-Owned vehicle. Very shady sales practices with careless managers. As a 20 year customer, they took advantage of my trust and sold me a car that wasn't up to standards. I would stay away from this dealership.
Poor customer service!! Gary B. is the agent/personnel working with my car. It was estimated to be completed by Friday at 4:15. At 4:30 before I got to the shop I called ahead to verify if my car was ready. It was at that time that I was informed by Gary that my car would not be ready until that following Monday. I was told by Gary that due to his own personal issues he was unable to contact me and give me due customer service by informing me that my car was not ready. An apology was begrudgingly given by Gary and yet I'm still left with impression that Breakaway Honda collision does not really care about their customers. As a consumer on the receiving end of Gary's "customer service", or lack thereof, my experience so far with Breakaway Honda collision is a very poor one. I would not want any future dealings with this establishment nor what I recommend anyone to go there.
I bought two vehicles from them already. The salesman, keep forgetting his name but remember him as drummer boy, (maybe Wayne?) anyways the salesman is an awesome guy who will do everything he can to help you and satisfy your purchasing experience. But the service department completed ruined my experience there and I do not plan on coming back to them for anything! After ordering a torque converter for two weeks, told me to bring the car in and it will be done same day or possibly next morning. Five full days after that my vehicle still isn't done and now it's going to me another 3 business days.. my wife and I bought an SUV due to not fitting comfortably in a small sedan with our 4 week old baby. Now we've been struggling with a tiny rental car due to the lack of coordination and responsibility of the service department. I am very very disappointed in sitton gmc service and will not be back to them again. I hope that corporate can look in on this and maybe reach out to gain a customer back but as of now I'm sick of their bs.
Bought my third used vehicle from Nina Cannon.Trustworthy lady that knows the product from stem to stern! Everyone at dealership is extremely hospitable great to work with. CCW
I'm giving them 5 stars in all categories. I bought my first car from them and it was actually really easy. They got me hooked up with a great first time buyers program to not only purchase the car that I wanted, but to start working on my credit as well. Very helpful friendly people to work with. I recommend and will be back in the future.
Just bought a Hyundai Sonata 2015Got a really good deal , didn't think itWas possible, Sam you are the best
HORRIBLE experience with breakaway. Poor customer service should have been the first indication after my car was in an accident, but we thought honda would be the best under the circumstances. Not only did it take almost 2 months to complete the work, the car had a HORRIBLE shake in the steering once in reaches about 45 mph. Took it back twice and the guys there claim to not notice anything. Would never recommend breakaway collision to anyone!!
Well bought an 2000 Jeep Cherokee without obtaining proper paperwork for vehicle wrecked it bout three months ago and still haven't received title it was paid for upfront now they giving me the run around