As Suddenlink’s rates have skyrocketed in the last few weeks (be aware everyone that pays online because they don’t inform you), I went to Suddenlink's online "live" support to get information on there different services that were available. I explained to the CSR that I was unable to obtain ANY pricing, channel postings, or service offerings ANYWHERE within their website.She offered to send me to their store to see and deal with their services. Now if this is the way they expect someone to sign up or CHANGE their service when they talk to Customer No Service for anything, or make changes, they aren't going to grow much more! I can't make heads or tails of it. I’ve gone on Suddenlink’s MANY websites after MANY websites ( while asking specifically for the channel line up), NOWHERE does it give you the TV channel’s for each “tier” ie; basic limited, expanded limited, etc.What I want to know is what are you hiding Suddenlink? Do you WANT customers out of frustration to go to other carriers that WILL provide information? Such a bad marketing strategy!
I really enjoy the workers there. Very friendly and helpful. I like going to a place where the workers treat you like they know you.
RUDE AND UNPLEASANT STAFF....I WILL NEVER UNDERSTAND HOW YOU HAVE 20 SOMETHING REGISTERS AND ONLY USE 2 OR 3.. I REALLY DON'T MAKE ANY SENSE TO ME AT ALL!!!