After looking at other reviews I find it hard to believe these aren't posted from employees, friends, or family. My poor sister-in-law was taken advantage of terribly. Her wedding pictures to have forever now hold her groomsmen in ill fitting suits. A store that advertises professional???? Her and her new husband trusted this staff to know how to fit their friends. I sent my husband back for alterations and after he dressed the morning of the wedding he said the seamstress said it was fine. She made no adjustments. If the hem fell at the shoe correctly it was because he pulled the slacks up to his ribs. Sleeves different lengths. The groomsmen broke my heart to see them all swapping jackets to try and fit each other best. Yes they tried them on and staff pulled coat around and said good. She expressed her rush was her leaving for vacation after work. Coats barely buttoned and visibly stressed. Every vest too small and waist on slacks to small. Slacks on best man we're so short he had to wear them like a teenage boy around his ass. Don't just walk away from this establishment...run. Now manager stated she might consider store credit not cash refund. I'm pursuing owner next, why would I ever want to use their store credit after not happy the first time??? If no satisfaction BBB and lawyer will be next steps
5349 William Flynn HwyGibsonia, PA 15044
From Business: Welcome to the Exquisite Bride! Our experienced staff is waiting to help make your special day extraordinary. We are a full service bridal and prom gown boutique.…
I went here looking for a homecoming dress and never once had help from anyone I never had a consultant come up to me ask me for help or anything, if you want absolutely no customer service this is your dress shop!
I'm bridesmaid in a wedding, first the lady who helped us was not friendly, she allowed other girls to take our dresses, she measured me wrong. So the manager told me she have it taken out for free and delivered to my house. I never saw my dress for a month, every time I called no one would give me a straight answer to where my dress was, then to top it off they never did the alterations. So now I'm stuck with a dress that doesn't fit and two weeks until the wedding. Never go here
I had the MOST AMAZING experience at MB Bride when shopping for my wedding gown. My mom and i went to about 10 different bridal shops/salons in the Pittsburgh area, but felt most comfortable and "taken care of" by MB Bride. Not only did they have my dream Allure wedding gown, but Margie, my consultant, was phenominal! She was there when we needed her and gave us her honest opinion, but she also let us shop thru the racks ourselves (many other shops do not allow this). Even when Margie was not working, we ALWAYS felt taken care of! The manager (cannot recall her name) was also actively involved in my experience. She was there to offer suggestions as well as her honest opinions. We loved MB so much, that we also purchased our bridesmaid dresses and tux's there! Every detail was FLAWLESS! My dress, along with my bridesmaids dresses were in with plenty of time to spare and someone definitely called to let me know that everything was ready to pick up. They also let me know when each of my 11 groomsmen came in to be measured for their tux's, so that i would not worry. I also need to mention my seamstress, Beth. She did an incredible job and customized my dress during the alteration process, so that it fit me like a glove. I cannot imagine how the people that gave poor reviews can even be telling the truth! Everyone at MB Bride went above and beyond to be sure that i was happy and excited for my Big Day! I would recommend them 110%!!!!