This was my first time visiting this business that I can recall (maybe I went during my college years?). I'm moving so I decided to take some records in - no particular expectations, just thought I'd give it a try. As I approach the desk, the man points to the counter as in "Place them here..." (referring to the stack of records in my hand). To which I reply, "Hello." The man continues to ignore my greeting "You can place them here" Long story short, I sat hello several times, which he never acknowledges with the courtesy of a greeting back. He simply proceeds to look through my records with disapproving commentary if their ragged condition.One word for this man, his service and the business Rude, poor customer service, unwelcoming.I'm a music connoisseur and after that poor treatment, not only did I not look around the store, but I would never recommend any of my fellow music lovers, musicians or DJ's that I know.