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Some of the next steps to take after flooding damages your home.
Serving the Greensboro Area.
128 E State AveHigh Point, NC 27262
From Business: For over 30 years, J.L. Williard Carpet Care has served customers throughout the greater Triad area. Over the years, Joe Williard, owner and operator, has been de…
3015 Pacific AveGreensboro, NC 27406
From Business: Our goal is to complete your project (small or large) with quality workmanship, on time, and within budget. It is this attitude that has earned us an excellent re…
1223 Grecade StGreensboro, NC 27408
Frustrated with my suddenly dysfunctional vacuum, I turned to the internet and found Vacuum Center of the Triad..I called first to be sure someone t…
Some of the next steps to take after flooding damages your home.
Do you really have to call in a professional service to treat that stain? Learn some DIY tips and tricks, and discover what to loo…
This place did all the said and more ! I had a very stained sofa , chocolate , grease and food stains wiped into the clothe. They removed every stain and it was dry when they said it would be . Will use them again .
I won a gift certificate for 3 rooms and a hallway $150 value at a fund raiser for a little girl with Cancer. Expiration date is 5/30/2016. Called today to set up service and the owners wife let me know that they would not honor the gift certificate because they would never offer a certificate at a value of $150.00. Didn't offer anything in place of the certificate. Luckily my money went to a good cause but will never use their service nor recommend.
They are extremely unprofessional and unreliable. We scheduled them to come to our house and 4 times they either called after the scheduled hour explaining they were running an hour or two late and then called back in two hours saying they were first leaving from Greensboro to drive to us in Charlotte. We rescheduled. This occurred twice. The owner (Josh) then said he'd personally come whatever day and time I asked for him. We scheduled for following week and the same thing happened. Plus, it was his employee calling. Josh would not be coming. I tried again and Josh apologized and promised he'd come the next day. He neither came, nor called, nor responded to my calls. Stay away from these people or proceed at your own risk. They are not to be trusted.
Warning: This scammer has changed its name more than once; according to the BBB, their new name (within the past two months) is "365 Comfort Now". BEWARE!!Pure and simple, Brandon Fink and IAS are CROOKS, specializing in SCAM. More than a dozen complaints have been filed with Piedmont-area BBB, and they are rated "F". The two who gave positive reviews in June 2014 must be relatives. They are 'known' to Law Enforcement in Cabarrus and Guilford Counties, but I seem to be the only one who's actually made a LE complaint. We need more defrauded customers to do so, in order to get these guys in jail. If you have been defrauded by IAS, phone me at 704-455-5423.On August 6, they showed up in response to an Amazon voucher. To solve my [musty odor] problem, they recommended installation of two UC-C lamps near the AC condensing coil. I paid them $400 (not something I'd usually do, but I was amazed that they had a viable solution / suggestion), with a final $400 due on completion. Also included was 'sanitizing' the ductwork, both on that day, and again on completion. The day of final installation, August 18, they phoned to report that their supplier had neglected to put the UV units on the IAS truck, and the job would have to be delayed for a week, 'till August 25. By this time, I'd done plenty of research on his UV-C proposal, and found that for my system, only one lamp would be required. He wasn't too happy with this, but agreed to the single lamp installation, for a total price of $600 (rather than $800). On August 25, they neither showed up NOR contacted me.Since then, after ignoring calls and emails from the Cabarrus Cty sheriff's office, he finally told the Sheriff's detective that since he'd done some work, he was due something. What he did was minimal, and would have been covered by the Amazon voucher. He suggested by email on September 8 that he'd meet me in Charlotte and refund to me $150 of what I paid, or, alternatively ship the UV lamp to me. I told him, "No deals", I wanted a full refund.Over the next week or so, he asserted that I'd broken the contract by changing the number of lamps to be installed (thus reducing his profit). Somehow, "breaking a contract" doesn't seem to fit in with his failure to show up to complete the job on August 25. On September 9, he emailed that his time and work were worth $200, so he'd mail me a check for $200. I replied, "No way", he'd broken the contract, did almost nothing not covered by the Amazon voucher, and I wanted a full refund.Although I have several other ways to get this perp put out of business, on October 27 via emaiI, I offered to not get the Guilford Sheriff involved if he'd send me a check for $271, which I calculated as being a fair amount. This is closer to his $200 offer, than to my $400 demand. I gave him until November first. No response, no check.The money isn't important to me, but I want to see this crook in an orange jumpsuit. I NEED YOUR HELP, IF YOU'VE BEEN VICTIMIZED. We can do this, and prevent IAS fraud from being perpetrated on more victims.I will get this crook, but reports to Law Enforcement is the quickest way to shut him down, and put him away.
Horrible service! Paid over $700 to have drain lines unclogged and a UV light to prevent future problems. Was told secondary Line would stop dripping after a few days and it never did. Line was never unclogged. The UV light doesn't work and was installed in the wrong place!! It was supposed to be installed over the coil and it was placed over the blower instead! They took my money and never answer my phone calls. The technician Brandon only answers via text message and hardly does that. Every time he says he can come out to fix what was already paid for he says he is too busy or he makes an excuse not to do it!!! I don't know what to do now that I lost $700 to these people! I have been trying to get this done for well over a month now! I will be contacting the Better business bureau and then a lawyer if they don't fix what i paid for! Hopefully they will read this and know they are wrong and do their job!
I was told my furnace needed to be replaced because the blower was broken. The air conditioner was blowing 45 degree air. They replaced my 5 year old Carrier with a spec level Goodman. The air never cooled and after 11 days they are no longer taking my calls. I am out $2200 dollars and am left with a piece of junk that they put on cinder blocks to hook it up. Do not do business with them.
The same thing happen to me. CALL State Board of Examiners and sign affidavit. They had mine done in my home. AND FILE a complaint with NCDOJ.org Consumer Protection and tell them I filed my on 5 Sept. I am so sorry I couldn't help you before this happen. Almost 100 people have purchased coupons thru Amazon and Living Social etc. I have tried to shut down the sales where I bought mine but I've been told they are looking into it
IAS Heating and Air provided me exceptional service. When I initially called they had several appointments scheduled that day and informed me that they would stop by the next day. Late of the evening I called they stopped by and inspected my air conditioning unit. It required a new fan blade and other parts. The new fan blade was not in stock with any of their parts providers and it had to be order from the manufacturer and would take 3 to 5 days to arrive which was upsetting as 90+ degree weather was forecasted during this time period. IAS Heating and Air informed me that they could repair my old fan blade and provide a long term warranty on the repair while also reducing their original quoted repair price. I agreed and they had my unit up and running the next day.I would highly recommend using IAS Heating and Air for you repair and installation services as they provided me me with professional, exceptional and honest services.
No idea who would give then 5 starts! Beware!!! BBB has rated them with an F! They don't return calls (after they've ripped you off).
The company was out within the hour I called them. The technician Brandon was very knowledgable and diagnosed the problem quickly. A+ overall
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.