PTI Ground Transportation
6415 Bryan Blvd, Greensboro, NC 27409
(336) 668-9808Add Hours
01/07/2011Provided by Citysearch -
I came into the Greensboro and had to use this Taxi service to get me to my Hotel. I was told by the woman behind the desk the cost for a one way ticket was $26.00 or round trip ticket was $26.00 and she ask for the tip before I have had the trip. Well when I got into my driver Harvey with his dirty White mini-van i was infor of a the bags charge of $10.00 for each back I had two bages as we drove into Greensboromt driver infor me of a Greensboro City Tax of $10.00 and also of a fuel charge of another $10.00. My 26.00 trip at the end cost me $66.00 plus my $5.00 tip and when I call them about the fees I talk to the General Manager Rena and she inform me that tell have no control of the drivers once they leave the airport. I call the airport and was told that I should have not paid for the extrea fees and they could not help me get my money back. I file a police report with Greensboro Police department and they said that they have over twenty reports on the extrea fees that the drivers of PTI charge. Next time I come to down I rent car for $55.00 day and save money
I came to the Greeensboro Airport (GSO) to meet with my client for a meeting. I when down stairs to get a taxi to drive me to hotel we have set the meeting at.
I was told that this service would cost me $26.00. I paid at their office and left with this drive who could not find this hotel. When I took out my cell phone that had GPS on it and try to help to find this hotel. When we got to I was told by this driver that there was another charge for all the gas he use in finding my hotel of another $35.00.
I call the phone numer of this service and was told by the woman that yes there is an extra gas charge and I told here that I was told be her at the airport the fee was only $26.00. Well to make this long story short I told the both of them I was not!!! going to pay the extra fee because this driver got lost and we use my GPS. At this time I was told the police were on they way.
What a taxi company
if the person who made this complaint will contact me, i will resolve the issue.