2835 Horse Pen Creek Rd, Greensboro, NC 27410
Phone: (336) 605-1836
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We've been very happy with NW Peds! We've always been able to get an appointment on short notice and/or our preferred time. The staff is friendly and helpful. We've seen several providers but mostly Dr. Vapne, she is great! The practice came highly recommended to me and I highly recommend them as well.
New location and some new office staff. Dr. Vapne has cared for my child with exceptional detail for over 7 years. My child was born 3 months early with a very low birth weight. She required frequent visits, specialized care at home and specialty doctor visits and therapies. Dr.Vapne, Dr. Dees and the nurses worked quickly and thoroughly with great attention to detail on everything my baby needed....from insurance battles...to getting approvals for my child's needs before we even arrived. Thanks (as a single mom with limited help) to them I never felt alone..her medical care and therapies...decisions about camps/schools etc...they were always there for me giving me helpful referrals and advice so my special needs child could grow, be healthy and flourish. Thanks to them we have had great success and overcome many challenges. I cannot express my gratitude enough. NW Pediatrics was the best choice for my family! Your staff is a God send! Sophia sends her love!
RUDE RUDE RUDE! If you want to be treated in a respectful and compassionate manner, DO NOT bring your children to this practice! My children were discharged from their "better than everyone else" clinic due to a couple missed appointments that I ALWAYS called to cancel. But, due to the cancellation NOT being a 24 hour notice (Who can always give a 24 hour notice for emergencies???) we were discharged rudely. After speaking with our primary Dr. about the situation, she was very upset as well and suggested speaking with management. Upon doing so, we were rudely denied being told that we were given the guidelines and standards of their clinic!
The issue they have none welcome front desk-I went with an urgent case of my daughter for school all the the thing they have do is to fill a form and stamp it as they are the health provider. the front desk start saying that she think and guess it is not an urgent and i can wait in spite I have shown her the dead line to receive the completed form.Imagine she think and guess , She even not pick the phone and consult here doctor or supervisor, the funny thing I visited them before a month to book an appointment to my kid they gave it after 43 days and other after 57 days.
In addition for that I want to thank their practice manger and confirm that I had received the discharge notice for my family from their clinic sent next day. But I wonder why he at least not listened to my case when I was inside the clinic wasting my time to listen what his front desk guessing and thinking and assuming?. I was not wrong when I told here that I did not come over her to listen what you guess I came over here looking for your co-operation as the appointment the y gave to me was after 43 day from the date I request. Further the county deadline to receive the completed form is 10 day ahead of the appointment date they gave.
any how thank you again giving me the chance to know where I sent my family and how they treat them.
thank you again and wish you all the best, I did not blame them because that is the t way the treat me and they are free,
Wairing over an hour with a sick two year old is very disappointing and stressful. The unsympathetic staff adds insult to injury. The diagnosis is always viral which means your child gets no medicine to relieve symptoms but means you get to make another appointment when the untreated symptoms persists and develop into secondary infection! Where are the older physicians that weren't afraid to treat their patients with medicine when needed?? Dr. Summer is especially unfriendly which doesn't put a child or parent at ease. Very disappointed.