1708 Stanley Rd Ste A, Greensboro, NC 27407
Phone: (336) 218-1086
Chen's Express Stanley Rd.
Good For Groups: No
Good for Kids: No
Take Out: Yes
Cuisines: Asian, Take Out, Chinese
Bike Parking: Yes
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
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I ordered online the general tso chicken combo & placed it for delivery (because I had just had a baby and was unable to leave home). I specifically put on my order that i did NOT want my chicken fried hard and thats exactky what i got. I order chinese food almost every week but this was my 1st time ordering from here. The chicken was dry, crispy and really hard. I called to make a complaint and the girl who answered, who also claimed she was the manager, Jenny, was very rude and had no remorse. She said for me to come to the store and i repeatedly told her that i was unable to due to me having a 1 week old baby and that was the whole reason i orderd delivery. I will NEVER eat from here again. The food was unsatisfactory, disgusting & the customer service was too. A total waste of my $13. I will never eat there again or recommend to ANYONE!
06/05/2011Provided by Citysearch -
I have ordered from Chen's many times. I first ordered from them because of the online ordering and delivery, but soon came back to them even when I didn't need to have food delivered. The food is always hot, the delivery persons amiable and the delivery within the window of time that they promise. If they don't have something that I have ordered (very rare), they will always call and give me another choice.
I would recommend this restaurant highly. Don't let the one bad review you see here make you turn away!
11/06/2009Provided by Citysearch -
Ok me and my friend orderd from here. They had bad customer service. They took over an hour to get here and when they did, they only had half my order. They brought out my friends food but didnt bring my food. My friend said her food wasn't even that good. So I called back and told them and told them they didn't bring me half my order. He said he would bring it but i wanted refund instead. He said he would put the money back on my card at the end of the day but he never did. So they have terrible customer service, they are slow, their food is nasty, and they jipped me out of almost $7. I will never order from them again
I went in to get lunch, was running late. I noticed someone sitting and then came around to fix my order. I can't recall if he washed his hands so I didn't want to say anything. I was hesitant but runnign late and not time to address. He wasn't wearing gloves so I assumed the heat would get rid of any germs. I got work, rushing, prepared my food to eat I took two bites, my food was good. Then I saw something in my food.
HAIR!!!!!!!! Was in my food.