If I have a problem, I make an appoinment to speak with someone in management in the office because being a senior in college this year, I know that I'm busy and I'm sure they are as well. The reason that students work in the office is for development beyond their academic training and learning how to address common issues with their peers. There is no need to involve management when I can explain your utility bill to you, as I pay the same bill. Also, Campus Habitat is the ONLY STUDENT HOUSING THAT USES the Greensboro Police Department as courtesy officers, who have worked with management to evict many of your peers for any activities against the terms of the lease, and inform the university as well, and the only student housing community in the area to spend MILLIONS of dollars so that the Campus Habitat residents would have great amenities, free furniture, and a sparkling clubhouse and pool. If you call the office, they will place you on the pest control list. If you did not call, that is not the fault of the office. I, and my parents feel that Campus Habitat is a great value, beautiful place to live near my school, and this year, I did not have to buy any furniture. I pay my rent on time, and have not had any problems. I think it is always a way to handle a situation and the staff at Campus Habitat is very helpful, when you handle situations in a professional and polite manner. I have renewed and brought 2 friends. I love Campus Habitat!