I am very happy with the quality of care the I recieved. I didn't wait very long and they took care of my nail fungus issues.
This was an outstanding experience. The staff members were knowledgeable and the doctor took the time to explain my foot condition and the treatment needed. Highly recommended!
I love Dr Regal. He has helped me over the years however their office practices have been come unmentionable. My husband also has seen Dr. Regal in the past and is in need of services now. I called to make the appointment, all of his information was found and in their records. However since it had been several yeas his appointment would be treated as a 'NEW PATIENT". This will allow them to charge more for the the appointment. It's a loop hole in the insurance business. They also charge you for "surgery" when administering a cortisone shots. Loop hole. If it is there the billing office will find it. I would recommend another practice.
I called right before lunch time and was able to get an appointment that afternoon. As soon as I walked in the door I was greeted by Dr. Toms friendly staff. He does his own xrays and ultrasounds on site. My wait time was less than 10 minutes and to me that's pretty good since I was being worked in. He took the time to explain my heel pain to me. I had no idea that one visit to him would cure my pain. I highly recommend this doctor to anyone that is tired of living with pain. You don't have to. Call Dr. Tom...highly recommended physician in the Winston and Greensboro area.
This podiatrist is procedure/money driven. My experience with him is far from a 5 star rating. He advertises his new solo practice of yr 2015 to bring all your foot problems to him as he is a cure all. He advertises that he treat's foot neuropathy, even foot neuroma (surgery), but he is the direct result of causing serious neuropathy of my R foot. He recently left the practice of Foot Centers of NC. He is personally responsible for me now having to live my life with RSD/CRPS in my great right toe & foot. Regardless of how many 5 star ratings you may see, he was willing to treat me as follows: He dropped me as a patient and denied me the right to see him again on any follow-up appt to explain the severe pain I was suffering post his work. He made a fill-in listen and record. If he did this to me, he can surely do this to you as his potential new patient. If anything goes wrong post work on your foot/feet, he may drop you like a hot potato.Can not recommend this Podiatrist.
Called 4 days in advance of mother's appt with new insurance information. Had to leave voicemail on line for insurance and billing. Left all my contact numbers and that we had appt in 4 days. Took 1/2 day off work....drove from Winston Salem to Greensboro to pick up my mother (she has had Parkinson's for over 25 years) then 15 miles to this office. After arrival...we were told no one got the message because that person had left the practice a week ago and NO ONE was answering or even checking her voicemail, but they were going to hire someone. I was then told my mother would have to pay for the appt or we had to reschedule. Of course we had to leave....she can not afford to pay like she has no insurance when she does. This was not her fault at all but we were treated like their lack of doing their job was our problem. So after losing 4 hrs of work, an 80 mile round trip to take my mother to this appt....we have nothing to show for it except we will apparently be looking for another podiatry practice. We were told we would be called the next business day. A week passed...we heard from no one. I even went on their website and requested a call from the office manager and the physician ..and nothing. Poor administrative skills and even poorer customer service. UPDATE: 2/10/14 Now 3 weeks has passed and still no one from that office has called me re: the insurance or to reschedule the appt. I did call the insurance on my own and was told "your mother has a PPO, not an HMO. It is clearly on the card. There is no prior authorization needed and there was no reason they should not have allowed her to be seen. Insurance would have 100% of the allotted amount as they are in network."