About a week ago i did an online application for first time buyer, thinking i wasn't going to get approved but took the risk anyway and wasn't expecting a call at all. I specifically requested for a Volkswagen Passat. I got a call from Royce within the next morning being told i had been approved! I asked could they put it on hold, but unfortunately they couldn't without a deposit put down on it. So I wasn't upset at all beacuse i'd also had my eyes on Two 2007 Honda Accords on their lot. So I randomly went up to the lot and looked around, dragging my mom along. While looking Royce nicely assisted me and i mentioned that we'd talked over the phone (Even though he didn't remember) as we walked into the office my paperwork was on his desk awaiting me. Royce was extremely honest and helpful! And did not try to force me to buy a car unlike most dealers! I drove away with my New Gold 2007 Honda Accord as of yesterday with low affordable payments.
Usually, one of the most complicated things in the whole world is buying a vehicle- especially one from a preowned lot. Sure, it sounds glamorous going into, but usually quickly spirals into a fiasco of mammoth proportions.Recently decided to making the change to a bigger vehicle from my two door Civic coupe. After visiting a few dealerships and not finding quite what I wanted, I was able to narrow my decision to a Lexus RX 350. But, with that model, plus my *girly* requirement that it be red exterior and black interior, my options were limited.Then walks in Impex Auto Sales. Stopped by after work to test drive (they let me have it solo for about an hour, so I really felt comfortable with everything), and then indicated I would think about it overnight. After doing some more research on pricing of similar models, I felt that the price offered was very good and VERY competitive to similar models at other dealers.
My husband & I purchased a 2013 Kia Optima from Impex Auto in May of 2014. I found the vehicle online & contacted Impex immediately. We were really shocked by how nice the vehicle turned out to be! (ie. low mileage, no body blemishes, no accidents, great interior) We dealt with DJ, who is not necessarily the most "car salesman" type of guy we were expecting. He was very direct & to the point, no haggling (not that we cared since the price was at least $2000 under everything we had found in comparison), and no non-sense type of guy. It was very refreshing not to be constantly hounded about purchasing a vehicle. I wanted to wait a few months to make sure we were still satisfied with the car before writing a review & we are still in love with the car!!! If you appreciate no haggling, no hounding, and great deals, call DJ... he might not be overly friendly but he was a great "non-salesman" to us!! Thanks Impex!
From the very first interaction my salesperson Emily gave one of the best customer service experiences I have ever had. Buying a car is a huge deal and I was very nervous about the entire transaction because I had a lot of variables to work with, but she navigated them with ease and did a fantastic job. I had to travel about 240 miles one way to get there and she was ready and waiting for me when I got there, and got me through the whole process very quickly and had a great attitude. She was not once pushy or made me feel uncomfortable, she was in constant contact about the updates even after I had drove off the lot checked on me to make sure I got home and was happy. I was sooooo happy with my car, which I'm totally in love with, but the entire package was found with Emily!!! Just wanted to say I am one happy customer lol, and I would absolutely buy from them again!!!
I recently purchased a Toyota Camry and I can say I have never had business dealings with a finer group of people. From the moment I walked in, I was treated with complete professionalism, and the sales approach was not pushy but very informative. My salesman was Reggie who took the time to listen to my needs, while offering the positives and negatives of each car I selected which I appreciated since I was unsure as to what car I wanted when I initially met with him. His feedback and knowledge of the car helped me make an informed decision. I got the car I wanted at a great price and couldn't be more satisfied. I will definitely be dealing with Impex Auto Sales in the future since I can honestly say I have never been treated more like a valued customer than I was here. They let you know your business is appreciated and that you are not just another customer. Thank you.
I like how this company trades. They specialize in high mileage "clean" vehicles that they sell to you either "AS-IS" or with a "pricey" but unlimited "6-Month-fix-anything" warranty. We've purchased two vehicles from them now and we've been very happy with both of them. What stands out when you shop with them is how clean the interior of the vehicles and the engines are. If you look at other dealers with similar models you'll see that those folks cars are often not-detailed or just yucky. The warranty is an interesting bet though. We came out way ahead on one car and lost a little on another. They have mechanics in Greensboro who specialize with German cars so look at those when you shop. Also they'll move vehicles between their Graham and Greensboro locations for you if you call ahead so you don't have to drive as far.
I recently was looking for a vehicle for my son who had turned 16. Spoke with the owner Thomas who was very helpful and sincere in assisting us on the lot. We drove several of their vehicles. No one was pushy. We decided on a BMW that he had on his lot. He arranged everything for me made sure that I received the best deal on financing and the warranty. This was probably the simplest car transaction I have every experienced. I have sent several friends of mine there as well and they are very pleased with their car and the professionalism. My son has had the vehicle for over a year now and has not had any problems. Next time we are looking for a vehicle we will come back again to see the folks at Triad Auto Solutions
This is a great place to buy a vehicle. I have bought many cars and trucks over the years and I have to say that this place is the best. I live in Asheville NC so it was quite a long drive over but well worth it. I would highly recommend Anna as your sales rep. She was informative, energetic (in a good way) and awesome to work with. The thing I loved best about her was her communication skills. She was easy to reach at all hours and went above and beyond to make my buying experience a pleasant one. I had a few minor issues to fix on the car I bought which they were happy to do. In fact when I picked it up they had found a few other things they fixed without my asking. Highly recommended!!!
Don't waste your time elsewhere go here first it really is your solution not only will you find a vehicle to fit your budget, they will find a budget that fits your needs. See Royce Palau he is the consumate professional, he's very easy to deal with and "HONEST". I searched hundreds of cars online and visited many dealers I worked at a Ford dealership, these folks are genuinely friendly and eager to please, you will be impressed.Their cars are priced agressively, carefully chosen,well represented and serviced correctly. The business is run well, Tom Wayman owns it and proudly so. I haven't bought a used car from a dealer in a long time I'LL BE BACK
My experience at Impex Auto Sales, was a positive and pleasant one. I would recommend this dealership to a friend and/or a relative (and have). Of course, as always when purchasing a used auto, you should do your homework. Impex does no have sales personnel that will follow you around the lot and shadow you like buzzards. They allowed me to take the car I was looking at to the dealership that sells the new models of this make of car. I had the car a few hours in the morning and a few hours in the afternoon. Surprisingly, they didn't ask to hold my car keys or my license. I eventually bought the car and would not hesitate to buy another from them.