When I first tried on my wedding gown I didnt realize how much work it needed before my big day. I took my dress to Southern Alterations for a fitting and Cookie explained everything that needed to be done. My zipper was broke, it needed to be taken in several inches and hemmed. Cookie did a great job. After she was done she gave me a perfect hour glass shape. I was absolutely gorgeous in my dress. I got so many compliments. And most of all the price was just right. Affordable and professional. I would highly recommend anyone who needs alterations to try Southern Alterations. You will not be disappointed.
K la V, ,, gave our business a bad review because that's what people do when they do not get their way. She tried to walk out of our shop without paying. It's a shame when people can get on the internet and just make up lies about a business to ruin their reputation. But as you can tell i have great reviews and great customers...people who wanna play games and make up false review's karma will take care of u.
I caution anyone thinking about using this business due to unprofessional report and poor communication. I was asked to pay by Cookie, the owner, before trying on my altered garment due to her husband's need to buy food. I responded calmly with my preference to pay after trying on the garment. Cookie became belligerent, raising her voice at me and insisting I was not going to pay her. After I expressed my disappointment in professionalism and disrespect, telling her I plan to pay after I try on the garment, her episode continued. Cookie decided to name call, curse, and insult by using racial judgements stating "you people will always leave bad reviews" and we have "class", while proceeding to take out the alterations. There are ways to handle conflicts with business, however, Cookie lacks effective communication and anger management skills.Her response to ill treatment and complaint of unprofessional dealings and disrespect was "it's my shop, I run it the way I want, I don't care about reviews." Her behavior reflected her view of inequality for all people and ego. Although I was a paying customer, apparently she felt she was doing me a favor.
Cookie is ABSOLUTELY AMAZING!!!!! I would HIGHLY recommend Southern Alrerations for anybody. I ordered a white ballgown dress for my cotillion from Davids Bridal that was a size 8, when I'm actually a size 0. I went to so many alteration stores in Greensboro, NC for an estimate to take up the dress and they all estimated about $300.00 and more. When I went to Southern Alterations, Cookie greeted me with so much warmth. I really enjoyed her company. She told me her estimated price was $160.00. For someone who is on a really tight budget, I knew this was a blessing from God. She removed the zipper and added a beautiful corset and added the straps too. She even put the dress in a dress bag for me to carry it in. On the day of the cotillion, she even drove to the Sheraton Hotel to help me put on the ballgown dress. She is truly an angel! I will continue to go back to her.
Morgan is the best to do all kinds of alterations in Greensboro! (Probably the whole state!). Her and her daughter/niece have done multiple pieces of clothing for myself and my family, but she did an AMAZING job on my wedding dress alterations. (married Dec. 3rd 2016). Not only was she attentive to my desires for my dress fittings but she was patient and offered several suggestions that I would have never thought of. She made my wedding day an ease knowing my dress (and my bridesmaids dresses) were in good hands! She has also done several of my friends wedding dresses this year. Would suggest these people to anyone needing affordable, perfect and quick alterations!Thank you Morgan and family!
I came in to get my wedding dress altered, and she was so helpful to me. I came in with the dress to get a fitting and an estimate, and then when it got closer to the date we did another fitting and ended up needing a few more adjustments. She was very accommodating, and the dress looked wonderful!
My alterations from Southern Alterations have been great. Friendly staff, good pricing, and excellent alteration work. Originally I lost a little weight and needed my pants taken in. The pants came back great so I decided to have a few more clothes done. I am now a regular customer and really appreciate the quality service and the professional “attention-to-detail” factor that is put into every article of clothing that I bring. Southern Alterations is my go-to alteration spot.
Cookie was fabulous to work with and the chairs she reupholstered turned out great! She was easy to communicate with and made sure I was 100% satisfied with her work. I would definitely recommend her services and plan to use her again!
This lady done a amazing job on repairing my 2003 mobius lsv wakeboard interior! At a great price! She will be the only one touching my interior for my boat! I love it can't wait to spend all summer wakeboarding thanks to you guys!
Our church needed dance tops for ministering. Our tops came out better than expected. We had wonderful professional service, quality work and affordable pricing.