I have been pleased from day 1 with Pool Care! They have been so helpful to me, someone who had ever owned a pool before. I have always been completely satisfied with everything from opening my pool, installation of an automatic cover, helping me understand how to take care of it, assisting me with keeping the water balanced, to closing my pool. I recommend them to everyone!
Happen to stumble on this, and have been using Biogurd chems for 12 years and find them to be superior. Called the factory a few times for tech info…
11640 Brooks School RdFishers, IN 46037
I had pool repairs done and concrete poured. I could not be Happier. Brian was most helpful threw the process. The owner answered all of my question…
Wish I could give them a zero. I phoned for service and never got a scheduled appointment. I informed them that I have dogs in the yard and they would have to call before coming. They came to open pool without appointment and had to wait while I came home from work early to put dogs in. They told me I needed repairs so I asked them to put me on the schedule. They again came out without an appointment or an advance call and I had to leave work early again. They actually charged me $100 to wait 15 minutes because of their mistake. They also broke my in-line chlorinator and refused to replace it. I will never use this outfit again. The girl on the phone actually called me a liar. Terrible service.
Always easy and pleasant to deal with. Know who I am and what my pool is (size, style) when I call or come in and that was after only 1 or 2 dealings with them, not 10 years. Have been excellent to work with, easy to schedule closings/openings with. 2 stories of their great customer service. After cleaning my pool the morning of my daughter's graduation party, I could not get the system to reset with the pumps working properly. When I called and asked for help and explained the situation, he came out at no charge and found the issue. Just this summer our daughter called me saying there was a problem and the pool was leaking at the pump. I was out of town, but called them. They immediately went out, found and fixed the problem and called me back to let me know what happened and all was now ok. I previously used the other long time operating pool store in town and I switched after 2 years of owning a pool. I'll never go back there as they nickel and dime you to death. Poolcare has great service, only sells you what you need, and puts their customers #1.