Dalton Carpet Outlet delivers. I was able to find what I was looking for with their help. Our Packer Family Room came to life with the final touch of a warm plushy carpet that your feet loved to walk on. Their staff was extremely helpful and went above and beyond to find just what I was looking for. I had been to other places - even considered the Big Box route. But after seeing the lack of training and concern (if you could even find someone to help you), I decided to keep looking. I'm really glad I did. I would highly recommend you see these friendly experts at Dalton Carpet Outlet. They have a great selection and price/quality was also great! The installation people were amazing as well! They were fast and good at what they did. You could tell they knew their job well and had lots of experience. I have nothing to complain about and would go back again. They have top quality products and professional installation.
If you have a problem, don't expect an easy resolution. They sell the worst rated wood laminate flooring (Shaw) then make life difficult when you complain about quality. Other I know have had issues as well-vinyl flooring shrinking away from walls, poor seams on carpet, etc. I like to buy local, but stay away from this one.
Absolutely the best and very professional company. Fair price, quality work and timely! Could not ask for anything more. Thanks, Laurie, for all you do.
One star is too much for this or any other location of Dalton Carpet Outlet. They will tell you anything to get a sale, and when you have problems, they won't stand behind their products. I bought Congoleum Duraceramic from Dalton nearly two years ago and have spent all of the last two years trying to get some simple customer service from Dalton. Their installer left thick splotches of tile grout all over my floor, and I could not get it off. Finally, I got Dalton to sent the installer back to my home. The result? He looked at me and said, "if you think I am going to clean the grout off your floor, forget it." NOTE: My neighbors used JK Flooring and they did a beautiful job, including thorough cleaning of the floor to remove all the excess grout. The sales manager and general manager of Dalton have no ethics and are not to be trusted at all. I should post some photos of the crap job Dalton did because I still cannot get all the splotches of grout off. It's horrible. Now the ivory grout has turned dark gray in the traffic areas. Dalton told me the grout was guaranteed not to change color. Just more lies. The flooring is now chipping and developing holes. Go to www.pissedconsumer.com and read how many people have the same problem with this crappy Congoleum product. Dalton sent "an independent inspector" to my home and then I received a letter from Congoleum telling me that the floor was chipping because I dropped things on the floor. BS! Avoid Dalton, unless you like shoddy work from shady sales whores.